HealthCare Tech Writer

Responsible for the design, writing, editing and re-writing of software user guides, procedure manuals, operational process specifications and related publications to communicate instructions to a wide range of audiences while adhering to standards for clarity, quality, graphics, coverage, format and style. Acquires or verifies knowledge of subject matter by interviewing workers or software experts, observing performance methods and/or referring to technical or regulatory documentation. Transform existing documentation to consumption by AI bots.

Job requirement:

• Education Level: Bachelor's Degree (English, Journalism, Business or Technical Discipline
• 3 years experience as a technical writer or communications experience.
• Knowledge of call center operations, claims and/or enrollment and billing and work flows.
  Knowledge of Claims Processing Systems, Facets and/or NASCO
• Knowledge of ACA
• Ability to grasp technical concepts and effectively convey information to technical and non-technical audiences., Proficient
• Ability to recognize, analyze, and solve a variety of problems., Proficient
• Proficient in Microsoft Office programs, particularly Word and Excel., Proficient
• Ability to use screen capture and editing software. Proficient
• Excellent communication skills both written and verbal., Advanced
• Ability to work independently and effectively in small teams is necessary and be able to handle multiple tasks in a fast-paced environment., Advance
• Must be a team player, use professional judgment, and must support organizational and departmental goals.,
• Must demonstrate initiative and work well independently as well as a contributing member of a team., Advanced
  Should be well organized and detail oriented as well, Advanced

If you have the H/C Tech Writing Skillset - Select "Apply Now" and a Vega Staffing Specialist will reach out to you.