Product Manager - Ops Innovation

RESPONSIBILITIES:
Kforce has a client in Irving, TX that is seeking a Product Manager - Ops Innovation.

Summary:
The Product Manager is responsible for elevating and modernizing the client's products for our Operations team members. As a Product Manager, you'll develop new experiences that will not only transform the business but will shape our digital future. You will help define product strategy, develop, launch, and enhance products and services that drive our business forward.

Strategy & Planning:
* Seeks to empathize with and understand the end user deeply and use that knowledge to determine the fastest path to deliver value
* Translates business goals and end user needs into product strategy; Communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
* Identifies goals, metrics and analytics to determine product value; Continually makes recommendations and refinements to the product backlog based on learnings
* Manages and grooms the product backlog; Makes future decisions based on the value that will be delivered
* Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
* Ensures that product directions balance both the user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction

Delivery & Execution:
* Works with user research and testing team to formulate, test and refine assumptions and hypotheses through user research and testing
* Creates, prioritizes and accepts user stories; Incorporates them into release planning
* Makes product decisions that drive value on a daily basis
* Identifies and considers pros, cons, issues, obstacles, dependencies and value associated with features and enhancements
* Condenses complex technical concepts into non-technical language for stakeholders

REQUIREMENTS:
* Bachelor's degree (Product Management, Computer Science or Engineering preferred)
* Knowledge of digital/agile product management
* Willingness to learn how to translate customer needs into product features and user interface design, tools such as JIRA, Confluence, wireframing and analytics software
* Experience in retail or e-commerce platforms preferred

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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