Overview
On Site
USD 12.77 per hour
Full Time
Skills
Spring Framework
Information Technology
Help Desk
Technical Support
Attention To Detail
Communication
Customer Service
Job Details
Title: Help Desk Student Associate - Spring 2026
VP Area: Chief of Staff - UMW
Department: Information Technology
Campus Location: Main Campus
Advertised Range: $12.77 per hour
Job Summary/Basic Functions
Help Desk Student Associates provide technical support to the entire university community through phone, online, and walk up services.
Required KSAs/Competencies/Qualifications
15 hour per week with the availability to work up to 35 hours a week.
Excellent customer service skills
Detail oriented
Effective oral and written communication skills
Ability to follow directions
Ability to maintain confidentiality
Current UMW student
Required Experience:
Previous customer service experience
Additional Considerations:
None
Special Instructions
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. To be considered for this position a state application must be received through the online employment system at
Selected candidate(s) must successfully pass a criminal history background check. Employment verification will be conducted to include current/previous supervisory employment reference checks. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. For more information, please visit
The University of Mary Washington adheres to the principle of equal opportunity. The University does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, parental status (including pregnancy), national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors in recruiting, admitting, enrolling students or hiring and promoting faculty and staff members. Complaints of discrimination should be directed to the AA/EEO officer of the University. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
VP Area: Chief of Staff - UMW
Department: Information Technology
Campus Location: Main Campus
Advertised Range: $12.77 per hour
Job Summary/Basic Functions
Help Desk Student Associates provide technical support to the entire university community through phone, online, and walk up services.
Required KSAs/Competencies/Qualifications
15 hour per week with the availability to work up to 35 hours a week.
Excellent customer service skills
Detail oriented
Effective oral and written communication skills
Ability to follow directions
Ability to maintain confidentiality
Current UMW student
Required Experience:
Previous customer service experience
Additional Considerations:
None
Special Instructions
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. To be considered for this position a state application must be received through the online employment system at
Selected candidate(s) must successfully pass a criminal history background check. Employment verification will be conducted to include current/previous supervisory employment reference checks. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. For more information, please visit
The University of Mary Washington adheres to the principle of equal opportunity. The University does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, parental status (including pregnancy), national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors in recruiting, admitting, enrolling students or hiring and promoting faculty and staff members. Complaints of discrimination should be directed to the AA/EEO officer of the University. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.