Senior EUMS / IT Consultant

Job Posting (On-Site)

Senior EUMS / IT
Consultant BIA SCIP Power Division (EUMS Modernization & Operations)

Labor Category:
Senior EUMS / IT Consultant (Level III/IV)

Location: On-site 13805 N. Arizona Blvd., Coolidge, AZ 85128

Employment Type: Full-Time



Background / Suitability: Must be able to pass an extensive background check for administrative access to BIA systems

Travel: Periodic travel possible throughout the agency service area

Compensation & Benefits

Salary Range:
$TBAannually (or equivalent hourly rate), depending on experience, qualifications, and on-site availability.

Benefits Include:

• Medical, dental, and vision insurance

• 401(k) retirement plan with employer contribution

• Paid time off and federal holidays

• Professional development and training

• Performance-based bonus eligibility (as applicable)

Preferred Qualifications

• Prior hands-on experience with and utility rate tables/configuration.

• Familiarity with IVR administration and scripting governance

• GIS integration experience (data integration + custom MSSQL scripts)

• Experience supporting SCADA/PI environments and/or utility operational technology (OT) coordination

Minimum Qualifications

• 7+ years of experience supporting utility CIS / billing / customer payment workflows (public or private utility preferred)

• Demonstrated hands-on experience with SQL Server, report development (Crystal Reports or comparable), and application administration in a production environment

• Experience supporting payment integrations (e.g., , lockbox/merchant services,

• Strong troubleshooting skills across application, database, and Windows-based infrastructure

• Ability to pass an extensive background check for administrative access

Customer Communications / Materials

• Assist in producing customer-facing collateral such as billing inserts, envelope design, and lobby slides

Infrastructure & Enterprise IT Support

• Provide system/network support for BIA computers, Windows Server environments, wireless devices, and related hardware.

• Coordinate with BIA OCIO to resolve broader system/software issues

• Support SCIP voice/wireless technologies administration as required

Payments, Lockbox, and Customer Channels

• Administer Lockbox API support, Online Bill Pay (OLBP), pay.gov integration, and IVR capabilities

• Maintain IVR scripts, access control, and XML/CSV format support

Reporting, Data, and Integrations

• Develop and maintain Crystal Reports and reporting outputs (financial, customer, service locations)

• Develop and manage UMS.net custom queries against UMS SQL database

• Manage interfaces for automated meter reading imports/exports (UMS.net executables / MV-RS)

• Support check scanning interfaces (software UMS.net DB), and ensure daily check scanner maintenance

This salary range reflects a good-faith estimate based on market considerations and anticipated compliance with applicable wage and benefit requirements, including the Service Contract Labor Standards provisions included in the solicitation.

Position Summary

Hiring a Senior EUMS / IT Consultant to support the Bureau of Indian Affairs (BIA) San Carlos Irrigation Project (SCIP) Power Division in the modernization and operation of its Electric Utility Management System (EUMS) environment. The program focus includes enhancements to the EUMS/UMS.net billing system, upgrades to supporting platforms (including GIS-related systems), and enabling an online customer web portal / online payment resources.

This role is a "utility IT full-stack" position combining application administration, reporting/SQL, payment integrations, network/server support, and select voice/IVR support-delivered in close coordination with SCIP leadership and BIA OCIO stakeholders.

Key Responsibilities

The on-site consultant will serve as the primary day-to-day operator and integrator for the following functional areas:

EUMS / UMS.net (CIS) Administration & Configuration

Manage paperless billing workflows (UMS PDF Exchange)

Implement/manage encrypted PDF bill security features and custom PDF expressions

Maintain utility rate structures; design custom rate codes for nonstandard agreements

Build and maintain customer-facing forms (billing, notifications, work orders, agreements)