Technology Operations Coordinator

RESPONSIBILITIES:
Kforce has a client in Phoenix, Arizona that is seeking a Technology Operations Coordinator.

Summary:
A large public-sector organization is undertaking a major upgrade to its asset management system. This initiative requires strong cross-team coordination between IT, business units, and enterprise technology stakeholders. We are seeking a Technology Operations Coordinator to serve as the central liaison, ensuring seamless communication, alignment, and execution across all parties involved in this mission-critical program.

Key Responsibilities:
Strategic Partnership & Requirements Alignment:
* Act as a strategic partner to help define project goals and ensure delivery of value-added solutions
* Collaborate with business units to understand operational needs and translate them into clear, actionable requirements for IT teams
* Serve as the bridge between technical and non-technical stakeholders to ensure solutions align with intended business outcomes

Coordination & Project Enablement:
* Coordinate and manage competing priorities across interdisciplinary teams while maintaining alignment with project objectives
* Translate business requirements into concise deliverables and documentation for technical teams
* Maintain strong follow-through by tracking assigned tasks, ensuring accountability, and monitoring timely completion of action items

Communication & Reporting:
* Prepare business cases, executive summaries, and documentation that connect business needs with technology or process improvements
* Facilitate clear, effective communication using strong written, verbal, and presentation skills
* Establish and maintain routine cadences (daily/weekly) through status meetings, progress reports, and summary updates to stakeholders

Compliance & Governance:
* Support adherence to IT audit procedures, governance standards, and regulatory requirements
* Ensure project activities align with established organizational policies and quality expectations

REQUIREMENTS:
* Experience in Business Analysis, Business Relationship Management, Operations, or IT Project Management within a large municipal, enterprise, or utility environment
* Demonstrated success collaborating across diverse, interdisciplinary teams
* Strong documentation and communication skills, including the ability to prepare executive-level reporting
* Ability to prioritize and manage multiple tasks in a fast-paced environment

Preferred:
* Experience supporting asset management systems or large-scale IT modernization initiatives
* Understanding of IT audit processes and regulatory compliance frameworks
* Familiarity with municipal, public-sector, or utility operations
* Strong organizational, analytical, and problem-solving skills

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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