Description JOB TITLE: Specialist Software Engineer (C)
SALARY RANGE: $114,070 - $134,641
DEPT/DIV: Information Technology
SUPERVISOR: Director, Product Development
LOCATION: 2 Broadway, New York, NY 10004
HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required)
This position is eligible for telework, which is currently two days per week. New hires are eligible to apply 30 days after their effective date of hire.
Opening:
The MTA transportation network has very large systems and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 24/7/365 basis in support of the MTA organization and its ridership.
Summary:
Software engineers are responsible for designing, coding, verifying, testing, documenting, amending, and refactoring programs/scripts and integration software services, and maintaining high-quality software to meet business and customer needs. Software Engineers perform coding, debugging, testing, project management, and troubleshooting/maintenance throughout the software development lifecycle. Software Engineers gather information, perform analysis, and elicit the details of user requirements in discussion with users.
Contribute software development methods, tools, and techniques, and apply agreed standards and tools to achieve well-engineered outcomes.
Responsibilities:
- Defines and manages scoping and requirements definition, and ensures traceability to the source.
- Designs, codes, verifies, tests, documents, amends, and refactors complex programs/scripts and integration software services. Uses appropriate modelling techniques following agreed software design standards, guidelines, patterns, and methodology.
- Develops and executes test plans and test cases; implements scalable and reliable automated tests and frameworks.
- Develops acceptance criteria related to functional and non-functional requirements, business processes, features, user stories, and business rules.
- Selects appropriate tools and techniques to evaluate user experiences of systems, products, services, or devices, and validates that security, usability, and accessibility requirements have been met.
- Develops, configures, and maintains tools to identify, track, log, and maintain accurate, complete, and current system information; develops and maintains associated operational documentation.
- Maintains application support processes and uses application management software tools to investigate issues, prioritize and diagnose incidents, collect performance statistics, and create reports.
- Defines, documents, and executes small projects or sub-projects. May act as product owner for one or more lower-value products or services, managing elements of the product life cycle to meet customer/user needs and achieve financial or other targets.
- Plans, organizes, and conducts quality and safety assessments, and suggests opportunities for improvement. Contributes to identifying, analyzing, and documenting hazards and safety risks.
- Monitors and reports on supplier performance, customer satisfaction, adherence to security requirements, and market intelligence.
- Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.
- May mentor less experienced staff.
- Performs other duties and tasks as assigned.
- May need to work outside of normal work hours (i.e., evenings and weekends).
- Travel may be required to other MTA locations or external sites.
- Observes the work performed by the contractor. Addresses performance issues with the contractor when possible.
- Reviews invoices and approves them if the work meets contractual standards.
- Escalates issues to other parties as needed.
Required Qualifications:
- Education: Bachelor's Degree
- Experience: At least 3 years of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.
- Certification(s): Prefer at least one certification in the current platform/domain/technical skill. Possible certifications could be, but are not limited to:
Relevant Certifications
Certified Scrum Developer (CSD)
Certified Secure Software Lifecycle Professional (CSSLP)
Certified Scrum Master (CSM)
AWS Certified Developer
Certified Software Development Professional (CSDP)
Azure Developer
Certified Software Test Professional (CSTP)
Knowledge & Skills:
Technical Skills:
- Advanced programming experience in a business setting.
- Adept proficiency in at least one software engineering methodology, including but not limited to: Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD).
- Adept programming experience with programming language(s) such as, but not limited to, Ruby, Python, Java, C, C++, C#, COBOL, SQL, Net, DBA, JavaScript.
- Adept with the Oracle platform.
- Adept experience applying a structured validation and testing method, including but not limited to: Unit Testing, Integration Testing, System Testing, Acceptance Testing, Regression Testing.
- Advanced collaboration skills to ensure design specifications are seamlessly implemented by the development team.
- Adept familiarity with version control.
- Adept in working independently, strategically, and navigating organizational ambiguity.
- Adept in data structures and algorithms, database management.
- Adept in cybersecurity, including encryption and authentication.
- Adept in cloud computing.
- Adept in coding software alerting & notifications.
- Adept in resolving code defects & developing enhancements.
- Adept in continuous delivery processes (including code peer review), distributed monitoring & logging, distributed tracing & analysis, operation response automation, and product telemetry.
- Adept in development techniques (e.g., OOO), DevOps engineering practices, and DevSecOps Lifecycle (Secure SDLC), and the Agile framework.
- Adept in full-stack development, mobile development, web development, site reliability engineering, technology-specific frameworks, and solution design.
Behavioral Skills
- Expert in establishing and maintaining effective working relationships with employees at all levels within the organization, and with both internal and external customers.
- Capable of interpersonal and verbal, and written communication skills, with the ability to effectively collaborate with both technical and non-technical peers.
- Expert in communicating effectively, both orally and in writing, to interact with team members, customers, management, and support personnel (technical and non-technical)
- Capable of identifying and analyzing risks and developing effective mitigation strategies.
- Capable in critical thinking, problem-solving, and decision-making skills.
- Capable of active listening, attention to detail, customer service, prioritization, and problem-solving skills.
- Intermediate hands-on experience with related tools.
- Works independently and strategically.
- Capable of technical knowledge and a diverse skillset to understand various technologies, systems, and potential risks.
- Capable of supporting multiple projects simultaneously and prioritizing tasks based on urgency and impact.
- Capable of working under pressure and meeting deadlines individually and collaboratively. Thinks logically, assesses problems, and is results-oriented.
- Capable of identifying complex business and technology risks and associated vulnerabilities.
Competencies:
Core Competency
Proficiency Level
Competency Definition
Collaborates
Adept
Building partnerships and working collaboratively with others to meet shared objectives
Cultivates Innovation
Capable
Creating new and better ways for the organization to be successful
Customer Focus
Capable
Building strong customer relationships and delivering customer-centric solutions
Communicates Effectively
Adept
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Tech Savvy
Capable
Anticipating and adopting innovations in business-building digital
and technology applications
Technical Skills
Capable
Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks
Values Diversity
Adept
Recognizing the value that different perspectives and cultures bring to an organization
OTHER INFORMATION:
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
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