Voice Engineer-Genesys Cloud (100% Remote)

Request ID: 116087-1 Job Description: Job Title: Genesys Cloud Engineer Work Location & Reporting Address: Long Beach, CA 90802 Is there a possibility of remote work? Yes Contract duration: 11 months Detailed Job Description: Experience in working on IVR Call flow design in omni channels, mainly on Inbound and Outbound Voice, Chat channels. Experience in working on Data action and Integration on Genesys Cloud Experience in working on integrating any of CRM tool like salesforce on to Genesy

Greetings!Hope you are doing good,I am Rakesh from Gemini Consulting & Service getting in touch with you to see if you would be available and looking for any new opportunities and possibly be interested in discussing the below role that we currently have with one of our client.The details of the position are as mentioned below:Telecom/Voice EngineerLOCATIONRemoteDURATION6-12 monthsVISA RESTRICTIONSMUST be able to convert to perm without sponsorshipREQUIRED SKILLSSNOW is preferred will be reviewi

Job Description: Seeking a dynamic and well-seasoned Telecom Engineer to join our innovative team specializing in Genesys Cloud CX. In this role, you will be pivotal in optimizing and maintaining our contact center solutions to enhance customer and employee engagement and improve operational efficiency. This position requires a strong understanding of telecommunications, Genesys Cloud CX, VoIP and associated contact center call flows. QUAL CALL Looking to get this filled quickly!Supporting STARS