ATM Lab Automation Test Engineer

ATM Lab Automation Test Engineer

At Capital One, we are building a leading information-based technology company on a mission to bring ingenuity, simplicity, and humanity to banking. We thrive in a collaborative environment where innovation is powered by perspective and teamwork leads to superior results.

Our ATM Test Labs are a critical driver of this mission, directly impacting the quality of our software code through rigorous QA testing. Capital One currently operates approximately 1,300 branded ATMs within its national banking footprint, and as we continuously modernize this branch hardware fleet, our lab ensures that every software release meets the highest standards of stability and performance. By identifying anomalies early and maintaining a robust testing environment, we ensure that our modernization efforts result in seamless, high-quality experiences for our customers.

The qualified candidate will be responsible for performing automated teller machine (ATM) software release validation testing, which includes writing comprehensive test cases in JIRA and developing success/failure metrics to evaluate their effectiveness. This role requires a blend of technical software validation and hands-on hardware management, including fulfilling ATM reservation requests and maintaining the physical lab environment. You will work closely with Developers, Business Analysts, and Network Engineers to execute installation procedures, develop & implement an Adaptive Test Lifecycle (ATL), and an Fleet Traceability Matrix (FTM) to ensure the stability of our ATM fleet.

Responsibilities:

• Test Case Development & Analytics: Write and build comprehensive test cases within JIRA while developing sophisticated metrics to determine the success or failure of those test cases
• Framework Implementation: Develop & Implement an Adaptive Test Lifecycle (ATL) and a Fleet Traceability Matrix (FTM) to ensure rigorous testing standards across the ATM environment
• Platform Configuration & Validation: Manage and configure backend card management platforms, such as CMSE or FIS Data Navigator, ensuring proper system setup and validation to support rigorous QA testing activities for the ATM fleet
• Lab & Hardware Management: Manage ATM hardware within the lab and fulfill specific ATM reservation requests for project teams
• Software Validation: Perform automated teller machine (ATM) software release validation testing and log defects in JIRA
• Installation & Deployment: Execute in-person ATM software stack installations and analyze installation procedures
• Issue Remediation: Investigate and cure ATM hardware and configuration issues to allow machines to be rebuilt or brought back into service
• Manual Testing: Demonstrate the experience and willingness to execute lengthy manual validation testing scripts as required
• Cross-Functional Collaboration: Work with Developers, Business Analysts, and Network Engineers to develop technical solutions and provide deployment support

Basic Qualifications:

• Bachelor's Degree
• At least 2 years of experience with Jira
• At least 2 years of experience in Windows 10
• At least 1 year of experience writing and building comprehensive test cases within JIRA
• At least 1 year of experience developing and monitoring JIRA metrics to determine the success or failure of test cases

Preferred Qualifications:

• 3+ years of experience with Jira
• 1+ years of experience with Windows 11
• 1+ years of experience implementing an Adaptive Test Lifecycle (ATL) and Fleet Traceability Matrix (FTM)
• 1+ years of experience with ATM Software Stack and installations
• 1+ years of experience with Window Security updates and hardware encryption processes
• 2+ years of experience managing data to support advanced reporting and traceability
• 1+ years of experience with card management platforms such as CMSE or FIS Data Navigator, including experience in backend configuration, system setup, and validation to support rigorous QA testing activities for the ATM fleet
• 1+ years of experience identifying anomalies in a QA ATM test environment
• 1+ years of experience managing ATM hardware in a lab environment and fulfilling reservation requests
• 1+ years of experience with application packaging

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $87,700 - $100,100 for Automation Test Engineer

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).