Workday Technical Architect

Job :Workday Technical Architect HCM (Phase I)

Location : Raleigh, NC, USA

The Workday Technical Architect will work closely with the HR Director, HR Managers, and Recruiters to support agency users of the Workday HCM Phase I solution, including Recruitment, Applicant Tracking, Onboarding, and Offboarding. This role focuses on system optimization, change management, training support, compliance assessment, and continuous process improvement.

Responsibilities

• Partner with HR Director, HR Managers, and Recruiters to support Workday HCM users

• Support Workday Phase I modules:

  • Recruitment

  • Applicant Tracking

  • Onboarding

  • Offboarding

• Develop and execute change management and skills development programs for HR and agency leadership

• Provide insights and recommendations for agency training plans

• Expand understanding of agency business processes, HR policies, and procedures

• Assess compliance requirements and recommend process efficiencies

• Develop communications and presentations for training and awareness sessions

• Facilitate workshops and sessions to improve system adoption and user understanding

• Gather user feedback, identify challenges, and provide actionable solutions

• Evaluate enhancement requests and troubleshoot system issues

• Identify process improvements and recommend procedural updates

• Support deployment and communication of Workday process changes across the agency

Required Skills & Competencies

• Deep HCM Knowledge:

  • Strong understanding of HR practices, compliance regulations, and industry best practices

• Workday HCM Expertise:

  • Hands-on experience with Workday HCM SaaS platform

• Technical Skills:

  • Understanding of Workday configuration, business processes, and functionality

  • Familiarity with training tools, documentation, and change management materials

• Communication Skills:

  • Ability to explain complex technical concepts to non-technical stakeholders

  • Strong presentation and facilitation skills

• Problem-Solving Skills:

  • Strong analytical and troubleshooting abilities

• Collaboration & Facilitation:

  • Experience working with cross-functional teams including HR leaders, business owners, and delivery teams

Education & Experience

• Bachelor s degree in:

  • Business Administration

  • Human Resources

  • Computer Science

  • Or related field (from an accredited institution)

• 5+ years of Workday experience

• 10+ years of progressive HR experience, particularly in Talent Acquisition

• Proven experience bridging people management with digital HR solutions

• Public Sector experience preferred (can be required if needed)

Preferred Qualifications

• Experience working in state or government environments

• Strong understanding of organizational management and culture

• Knowledge of role-based security and user access models in Workday