ServiceNow product Manager

Position: ServiceNow product Manager
Location: Remote

Duration: 12+ months

Here are the key responsibilities for the role:

. Develop and execute the product strategy and roadmap for SACM product offerings.

· Define and prioritize product requirements by gathering insights from customers and stakeholders.

· Collaborate with cross-functional teams to translate requirements into actionable user stories and

technical specifications.

. Drive the full product lifecycle, from concept to launch, ensuring timely delivery and high-quality

outcomes.

· Monitor and analyze product performance, usage metrics, and customer feedback to identify areas for

improvement and optimization.

·' Provide guidance and support to the development team throughout the product development process,

ensuring alignment with the product vision and requirements.

The requirements for the ideal candidate are as follows:

· Proven experience as a Product Manager, specifically with the ServiceNow platform and modules.

· Strong understanding of product-specific processes and configuration management best practices.

· Extensive product knowledge for ServiceNow SACM products, including Configuration Management,

Service Portfolio Management, the Common Service Data Model, IT Asset Management / Hardware Asse

Management, and any related tools.

· Experience with ServiceNow Platform Implementation.

stakeholder management, driving adoption and onboarding, and implementing service and process

enhancements.

· Familiarity with Agile development methodologies, such as Scrum or Kanban.

Education: At least a bachelor’s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or closely related field is required.