Oracle CRM Lead with Fusion (San Jose, CA, Day 1 Onsite)

San Jose, CA, US • Posted 5 days ago • Updated 1 day ago

Full Time

Travel Required

On-site

Nexwave

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

Oracle Service Cloud
Fusion

Summary

Role : Oracle CRM Lead with Fusion

Location :: San Jose, CA.

Required Skills

5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).
Solid understanding of customer service operations and CRM/contact center best practices.
Strong communication, stakeholder management, and onsite leadership skills.
Ability to create detailed functional and technical documentation.
Experience managing projects in cross-functional enterprise environments

Preferred Skills:

Oracle certifications (e.g., Oracle B2C Service Certified).
Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.
Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).
Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91072968
Position Id: 2026-1215
Posted 5 days ago

Company Info

About Nexwave

Welcome to Nexwave, where we are a team of tech enthusiasts, driven by innovation, and committed to empowering businesses with new-age tech and talent solutions. Since our inception in 2008, we have grown into a leading provider of cutting-edge IT services and customized talent solutions, making waves around the globe.

With presence in India, USA, UK and Europe, we work towards providing synergy driven client experiences through process of implementing IT solutions in their business functions. Nexwave is also a key contributor in managing IT talent for clients through various outsourcing models that can be tailored to business requirements.

Go to company profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.