Software Engineer II (Mobile)

About the Role

We are looking for passionate Software Engineers to join our Customer Obsession team. In this role, you will help design and implement innovative solutions that enhance customer care and drive engagement across various support channels, including messaging, chat, and phone support.

You will be instrumental in the development and improvement of customer support solutions at Uber. This role provides an exciting opportunity to work with cutting-edge technologies.

Additionally, you will have the chance to design and build support solutions from scratch for new and evolving areas like launching LLM support for Uber, ensuring a consistent and seamless customer support experience.

\\-\\-\\-\\- What You Will Do ----

1. Feature or product development within CO that spans mobile work.
2. Writes high-quality code (i.e., reliable, readable, efficient, testable), provides quality code reviews, and creates comprehensive tests and quality documentation using software engineering principles.
3. Participates in on-call rotations and follows best practices to troubleshoot production incidents with some guidance.
4. Monitors product quality in the production environment, identifying, triaging and fixing bugs and inefficiencies.

\\-\\-\\-\\- Basic Qualifications ----

1. Proven knowledge of iOS development is a must-have, with at least 3 years of experience in the industry.
2. 3+ years of industry experience is required in Swift.
3. Architecture skills: Knowledge of data structures and an eye for architecture. Ability to discuss the tradeoff between architectural choices, both on a theoretical and applied level.
4. High coding standards (TDD, Clean Code).
5. Proven track record within a production environment.
6. A phenomenal teammate approach: Believes in achieving more as a team, relies on others' feedback for continuous improvement.
7. Understanding business and design requirements, attention to detail leading to a delightful user experience.

\\-\\-\\-\\- Preferred Qualifications ----

1. Proficiency in Android development using Kotlin or Java.Experience with Android SDK and relevant libraries.Understanding of Android architecture components (e.g., ViewModel, LiveData).
2. Cross-Platform Proficiency: Proven experience or willing to learn developing and shipping high-quality applications on at least one major mobile platform (iOS or Android), with a strong desire and demonstrated ability to learn and contribute to the other.
3. Full-Stack Acumen (A Major Plus): Experience or a strong interest in expanding skills into either front-end (e.g., React) or back-end (e.g., Node.js, Python, Java, Go) development. A candidate who can contribute to the entire software stack is highly desirable.
4. UI/UX Sensibility: A keen eye for detail and a passion for creating intuitive, user-centric mobile interfaces. Experience collaborating closely with product designers to translate wireframes and mockups into pixel-perfect, responsive UIs.

For San Francisco, CA-based roles: The base salary range for this role is USD$167,000 per year - USD$185,500 per year.

For Sunnyvale, CA-based roles: The base salary range for this role is USD$167,000 per year - USD$185,500 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [](;br>
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](;br>
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.