UniqueHire is a digital transformation IT consulting & services company established in 2014 by recruitment leaders in industry who comes with rich experience in Corporate and consulting. We provide cutting edge IT consulting and Professional Services to varied clients.
EUC Desktop Support Engineer
El Segundo, CA, US • Posted 2 days ago • Updated 2 days agoContract Independent
Contract W2
Occasional Travel Required
On-site
Depends on Experience
UniqueHire Consulting LLC
Fitment
Dice Job Match Score™
⭐ Evaluating experience...
Job Details
Skills
- Mobile device
- desktop support
- iOS
- laptop
- Android
Summary
Job Title: EUC Desktop Support Engineer
Location: El Segundo, CA (Onsite)
Duration: 12+ Months Contract
Job description
Connected Worker Microsoft Intune Mobile Device Support Engineer
Must have experience on below:
Experience in Mobile Device Management of Microsoft Intune for large scale enterprises Platform iOS iPad Mac OS Android and PDA Devices Honeywell Smart EX Sonim Zebra Blackline Mobilus Trimble
Experience in Microsoft Intune Implementation Configuring Profile Compliance App Management Protection Restriction and Company Portal etc
Expertise in All Types of Mobile Device Enrolments Manual bulk and automatic methods etc
Good knowledge of Reporting in Microsoft Graph API and Power BI
Scripting knowledge in PowerShell or VB
Skills
Mandatory Skills : EUC Desktop Engineering
Mobile Devices - Connected Worker
Laptop & Desktop support
Responsibilities
Mobile device Onboarding and Offboarding support
Responsible for all CW Service Now tickets landing that are entered into the queue
Mobile Device Hardware troubleshooting for any CW device as listed above
Assisting end users with performing Hardware OS updates refreshes for any CW device as listed above
Hardware enrolment and provisioning for any CW device as listed above
Hardware training for any CW device as listed above
Refreshing Updating hardware training materials tutorials workshops etc for any CW device as listed above
Monitoring the performance and usage of CW devices and providing regular reports and feedback to other teams and stakeholders This may include tracking key metrics such as the number of users the types of applications that are being used and any technical issues that arise
Escalating issues to the appropriate product line team ie network Enterprise Mobility etc
Create the initial escalation path spreadsheet
Update and refresh the escalation path spreadsheet anytime new changes are uncovered
New hardware deployments for any CW device as listed above
Escalating hardware issues to the vendor if they cannot be resolved internally
Monitoring and performing all IRM tasks and controls from Service Now as it relates to CW devices
Ensuring all compliance tasks are completed before the due date specified for the CMDB entry
Perform patching and updates for CW devices if needed and notify end users
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91172939
- Position Id: 007
- Posted 2 days ago
Company Info
About UniqueHire Consulting LLC
We are committed to build organizations with professional talents who can help our clients to compete in the global market. We provide solutions for the human resource needs of our clients through long-term client relationships built on experience, insight and teamwork. We have a multifaceted team of consultants who are highly experienced and specialize in the vertical they serve.
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