JOB DESCRIPTION:
Position: Business Systems Analyst
Duration: 6 Months+
Location: 7450 Freight Way, Mechanicsville, VA 23116 - ON-SITE REQUIRED: 4 days/week (no Exceptions). Parking is available on site at no cost.
Interview Mode: IN-person
Job Description:
ABOUT THE ROLE
This is a BSA role NOT a BA role and calls for a seasoned Senior Business Analyst with Systems Analyst experience. Suitable candidates must be comfortable working in a highly dynamic collaborative work environment to meet the needs of multiple business lines and supporting a portfolio comprised of a wide variety of custom applications and third-party platforms and integrations.
As a Senior Business Systems Analyst on the team, you will be responsible for ensuring that business needs are well understood, documented, and communicated to the technical resources responsible. Assignments may include analysis and design of new features and platform implementation as well as partnering with both business stakeholders and technical resources to prioritize, manage, troubleshoot and implement small to medium-size enhancement. Problem-solving and triage support for urgent production break fix resolution is also required.
The applicant will perform a variety of tasks simultaneously working in a matrixed environment. A certain degree of creativity and latitude is required. The applicant must rely on limited experience and judgment to plan and accomplish goals. In addition, the analyst will be responsible for mentoring and assisting junior members of the team as they work to grow their BSA skillset.
Candidates will be expected to:
Workplace Fundamentals
Demonstrate excellent meeting facilitation and time management during the course of assignments
Demonstrate flexibility in dealing with shifting priorities and the ability to manage and balance multiple assignments at the same time
Competently and professionally interact with, set expectations and resolve requirements & prioritization conflicts with stakeholders at all levels of the organization
Have excellent level appropriate and concise communication skills
BSA Skills
Perform & appropriately scale BSA-related tasks & activities for work efforts of various sizes (from small maintenance items and defects to large projects)
Ensure SDLC processes are being followed
Product thorough User Stories with sufficient Acceptance Criteria Development and Specification necessary to support the product owner, SME, development and quality assurance stakeholders
Acquire full understanding of business vision for project, enhancements, and defect remediation
Make recommendations to business on best practices
Provide business analysis support for project requests making sure to examine build vs. buy options that may be available and align with business strategic goals including cost / benefit analysis for new efforts.
Effectively use various elicitation techniques (JAD sessions, interviews, surveys, shadowing, etc.) to ensure that the true business need and intent is understood and well documented. (RFPs, SOWs, business requirements, business processes, flows, etc)
Formulate and document well-formed user stories with detailed acceptance criteria
Understand how change to a component/application impacts the whole system and make recommendations for the logical design of system enhancements
Provide design support for technical teams in planning and execution of project design sessions prior to development iterations to identify and specify logical system design
Work with Development Lead / System Engineer as liaison to communicate business requirements through elicitation of additional technical requirements
Gather integration requirements for data to include identification and assessment of data sources and creation of source/target mappings
Adapt current integration processes to accommodate changes in source systems and new business user requirements
Partner with technical and quality assurance resources to ensure that requirements are implemented and tested per the acceptance criteria
Assist Product Owners with UAT planning and execution integrated with QA test planning (as needed)
Additional Skills:
Proficiency with Microsoft 365 Applications for Enterprise (Word, Excel, PowerPoint, Visio)
Proven knowledge of Web Application Concepts
Proven knowledge of Client / Server Application Concepts
Effective Meeting Facilitation, Conflict Resolution and Negotiation skills
Mentor & provide guidance to junior members of the team
Experience with HR systems and eCommerce implementation
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