Senior Software Engineer - BizChat Platform

Overview

Microsoft 365 Copilot is a groundbreaking productivity tool that leverages the power of large language models, user data, Microsoft Graph, and the web to drive unparalleled creativity and productivity. At the heart of this innovation is the BizChat Platform (Copilot Agent Platform), which designs and operates the agent runtime, integrations across M365 apps, and platform to build features that flow consistently to Flagship, 1P, and 3P agents. Our team is building a modular, event-driven platform that raises agility, reliability, and composability for every Copilot experience.

We are looking for a Senior Software Engineer to help us deliver the next generation of the BizChat Platform. You will design, develop, and harden core platform capabilities, real-time multimodal orchestration, long-running task durability, and self-serve partner tooling that unlock safe, rapid innovation across the ecosystem.

As a Senior Software Engineer, you will be responsible for designing, developing, and delivering innovative platform services. You'll code, debug, test, and troubleshoot production systems that other agents depend on; contribute to safe deployment practices and flighting; build robust telemetry and evals; and collaborate with partner teams to ship features once and light them up everywhere.

In this role, you are expected to have a deep understanding of distributed systems and apply software engineering principles to create high-quality, observable, and reliable services. You will work closely with other engineers and PMs to ensure our platform meets partner and user needs, adheres to M365 Core engineering standards, and is delivered with guardrails that protect reliability and customer trust.

You will have the opportunity to grow your skills and take on new challenges-ranging from runtime/orchestration and real-time multimodal to API/protocol design and developer experience while operating at the core of M365 where your work scales across Outlook, Teams, Word, Excel, PowerPoint, and more. Join us and help build the platform that powers the next generation of Copilot agents.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Collaborates with appropriate stakeholders to determine user requirements for a scenario.
• Drives identification of dependencies and the development of design documents for a product, application, service, or platform.
• Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI).
• Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items.
• Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate.
• Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.
• Experience with high scale platform integrated with LLM

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.