Account Manager – IT Services (Manufacturing Domain)
Cleveland, OH, US • Posted 1 day ago • Updated 1 day agoDice Job Match Score™
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Job Details
Skills
- Collaboration
- Communication
- Customer Relationship Management (CRM)
- Enterprise Resource Planning
- Global Delivery
- IT Service Management
- Leadership
- MES
- Management
- Manufacturing
- Offshoring
- Plant Lifecycle Management
- Product Lifecycle Management
- Recruiting
- Relationship Building
- Sales
- Stakeholder Management
- Supply Chain Management
Summary
We are looking for an experienced Account Manager to lead and grow a large strategic manufacturing and industrial enterprise account in Cleveland, Ohio. This is a high-impact onsite role where you will serve as the primary client liaison while collaborating closely with Indium’s offshore delivery teams to drive successful outcomes and business expansion.
If you thrive in enterprise environments, enjoy building long-term client relationships, and have experience managing onsite-offshore delivery models, this opportunity is for you.
Key Responsibilities
Own and manage the end-to-end client relationship for a strategic enterprise account
Act as the primary onsite point of contact for senior business and IT stakeholders
Drive account growth and revenue expansion by identifying new opportunities
Partner with offshore delivery teams to ensure seamless execution and client satisfaction
Manage commercial aspects including SOWs, renewals, staffing plans, and governance cadence
Support pre-sales activities, proposals, and solution discussions with technical teams
Ensure strong coordination between onsite and offshore teams for consistent, high-quality delivery
Required Qualifications
8–10 years of experience in IT services sales or account management
Proven experience working in an onsite-offshore delivery model
Strong background managing enterprise-level client accounts
Solid understanding of IT services, digital engineering, and technology delivery models
Excellent communication, relationship-building, and stakeholder management skills
Ability to work independently while collaborating with cross-functional global teams
Preferred Qualifications
Experience supporting manufacturing or industrial clients
Familiarity with manufacturing systems such as ERP, PLM, MES, Supply Chain, or Engineering Applications
Exposure to digital transformation initiatives within manufacturing environments
Work with leading global enterprise clients
Be part of a fast-growing digital engineering and IT services organization
Opportunity to own and scale a strategic high-value account
Collaborative global delivery environment
Strong career growth and leadership exposure
- Dice Id: 10364815
- Position Id: 8861295
- Posted 1 day ago
Company Info
About Indium Software Inc
Indium Software Inc is currently accepting resumes for a variety of positions. Please review the database of positions that we are seeking to fill and contact us for additional information about any specific opportunity.
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