Electronic Security Service Installation Technician/Lead

Hello,

Position: Electronic Security Service Installation Technician/Lead

Location: Elmhurst, IL

Job Description:

Responsibilities

The primary duties and responsibilities of the Electronic Security Service Installation Technician consist of, but are not limited to the following:

• Respond to facility and equipment alarms and system failures even during off hours when situations warrant them
• Install, configure, and maintain Genetec Security Center software and hardware including:
• IP-based video surveillance systems (cameras, encoders, storage solutions)
• Access control devices (controllers, card readers, door hardware)
• Integrate Genetec systems with fire alarm panels, intrusion alarms, and other third-party platforms.
• Perform on-site assessments to determine equipment placement and cabling needs.
• Collaborate with IT and security teams to ensure proper networking, device connectivity, and user management.
• Monitor system health, perform routine maintenance, and apply updates/patches as needed.
• Troubleshoot hardware, software, and connectivity issues.
• Maintain system documentation, including wiring diagrams, device inventory, and integration protocols.
• Train internal users on system operation and basic troubleshooting.
• Ensure compliance with relevant security, safety, and building codes.

Qualifications

• High school diploma or equivalent accepted, College Preferred.
• Extensive experience in access control, CCTV, and physical security systems, specializing in large-scale enterprise environments.
• Attention to detail with the ability to identify/resolve problems and document the outcome.
• Strong written and verbal communication skills.
• Excellent problem-solving and organizational skills.
• Initiative to learn new tasks and the ability to apply acquired knowledge to future duties
• 3+ years of hands-on experience installing and configuring Genetec Security Center or comparable enterprise-level security systems.
• Strong understanding of networking fundamentals (IP addressing, PoE, VLANs).
• Experience with structured cabling, hardware mounting, and system wiring.
• Knowledge of low-voltage systems, including fire alarm and intrusion alarm integration.
• Familiarity with system programming, rule-based automation, and credential management within Genetec.
• Ability to read and interpret construction drawings, wiring schematics, and technical manuals.
• Strong communication and teamwork abilities.
• Must have a valid driver s license.

Preferred Certifications (a plus):

• Genetec Certified Professional (Google Cloud Platform.
• Access Control and Video System Certifications.
• NICET Level I/II in Fire Alarm Systems
• CompTIA Network+ or equivalent networking certification

Physical Requirements:

• Occasionally: kneeling, stooping, stretching, bending, leaning; must be able to lift up to 50 pounds.
• Comfortable working on ladders, lifts, and in tight spaces
• Expectation of eventual travel throughout 5 state territory. Approximately 20% outside of IL.

Thanks&Regards

David(Vamsi)

Chicago, Atlanta, Hyderabad&Vizag /

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