Job DescriptionAs a Data Scientist in Consumer and Community Banking's Data & Analytics team, you'll play a pivotal role in shaping JPMC's AI strategy, you'll enable a new paradigm of analysis and insights by helping make our extensive data assets AI-ready. Your expertise in Natural Language Processing (NLP), Artificial Intelligence (AI), and Machine Learning (ML) will be key to building innovative tools to enhance metadata quality and delivering actionable insights. You will collaborate closely with product and technology teams, creatively translating complex business challenges into scalable, data-driven solutions. Join a collaborative and thoughtful team where your problem-solving skills will drive data discoverability and strengthen governance across the organization.
Job Responsibilities- Leverage statistical tools, machine learning, and generative AI to modernize data at scale
- Apply NLP methods to analyze and extract information from large, diverse datasets
- Identify and prototype creative solutions to address user needs and business challenges
- Establish best practices and design pipelines for data validation and quality assurance
- Develop data models and architectures to support metadata management
- Collaborate with product and tech teams to translate business requirements into data-driven and AI-powered solutions
Required Qualifications, Capabilities, and Skills- 5+ years of experience as a data science professional, or equivalent
- Bachelor's degree in Computer Science, Computational Linguistics, or a related discipline
- Proficiency in ML, NLP, and generative/agentic AI tools and technologies (e.g., Python, scikit-learn, Hugging Face, OpenAI)
- Excellent communication and collaboration skills, with the ability to convey subject matter expertise and complex AI concepts to non-technical audiences
- Strong organizational skills, including the ability to manage multiple projects, prioritize conflicting deadlines, and adapt to ambiguity
Preferred Qualifications, Capabilities, and Skills- Master's degree or PhD in Computer Science, Computational Linguistics, or a related discipline
- Experience with structured data, semantic vocabularies, knowledge graphs, and complex data ecosystems
About UsChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
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