Customer Service Representative

Remote • Posted 14 hours ago • Updated 14 hours ago

Contract W2

No Travel Required

Remote

Up to $17/hr

K-Tek Resourcing LLC

Fitment

Dice Job Match Score™

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Job Details

Skills

inbound Call
Call Center

Summary

Job Description/Responsibilities
Answer inbound calls from our internal clients at the branches.
Educate Financial Advisors on account services and capabilities.
Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
Required Skills:
Excellent communication and organizational skills, attention to detail, and strong follow-up skills
Strong problem-solving skills
Flexible and adaptable to change
Proficient in Microsoft Office Suite
Windows navigation skills
What are the top Must Haves for this role?
Given the nature of the role and the need for clear communication with clients and cross-functional teams, we're looking for candidates with strong proficiency in spoken and written English.
1. Experience 1-2 year minimum in call center environment.
2. Excellent Communication skills
3. Strong organizational skills and attention to detail

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10411276
Position Id: 8866882
Posted 14 hours ago

Company Info

About K-Tek Resourcing LLC

Vision

To be a trusted partner and advisor to our customers

Mission

At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.

Who We Are & What We Do

K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. We have been consistently achieving a growth of 30% Year on Year. We have an extensive experience of working in domains including BFSI, Retail, Healthcare and Pharma, Oil & Gas, Travel & Hospitality and Insurance. The technologies we service are IT Infrastructure, Mobile Technologies, Cloud & Big Data Solutions. We understand the needs of our customers and provide them with customized solutions and resources with the tenet of being the "First Time Right".

Values

-Commitment to our customers success through Integrity

-Excellence through Quality

-Growth through customer value creation

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