Database Analyst

Essential Duties/Responsibilities:
Working knowledge of the parameters of information contained in provider source documents.
Ability to maintain standard production and standard accuracy rate on assigned tasks.
Manage data exporting and importing across database systems, including experience with Tableau and
excel.
Ability to comprehend and apply moderately complex procedures involved in the data screens.
Ability to be detailed oriented; follow-up thoroughly on assigned tasks and projects.
Inform Manager on status of tasks through progress reports
Manage and update the resources for the entire MCH Helpline
Utilitze the Indiana 211 Partnership, Inc. database to update provider capacity for the OB Navigation
Initiative
Resolves discrepancies in source documents prior to entering by referring to procedures in program area
and/or consulting with the Helpline Manager.
Responsible for utilizing I&R database system to add, update, and maintain the resource providers
active.
Assists in producing caller data reports by various filters such as referrals, call type, needs, providers, etc
within our database.
Minimum of two years working with database management systems or in a related field is preferred.
Required to have an Associate's/Bachelor's degree in Human Services, Information Technology,
Informatics or a related program.
One year of working knowledge and relevant database experience with AIRS training.
Excellent logical and analytical skills; ability to make decisions regarding data entry information within
specific program area of work
Highly proficient in the use of Microsoft Office 365, specifically with Excel and database software
Knowledge of Information and Referral (I&R) standards.
Knowledge and/or certification of AIRS (Alliance of Information and Referral Systems) standards