Digital SAP S4HANA Enterprise Management
Charlotte, NC, US • Posted 2 hours ago • Updated 2 hours agoRapsys Technologies
Dice Job Match Score™
👾 Reticulating splines...
Job Details
Skills
- SAP
- S4Hana
- Enterprise Management
Summary
Job Summary
We are seeking a skilled Customer Service representative to join our team. The ideal candidate will be responsible to assist the customer service team to ensure excellent service delivery and customer satisfaction.
Responsibilities:
Order entry; invoicing; scanning
Sense of urgency in meeting customer needs
Handle escalated customer inquiries and complaints
Develop strategies to enhance customer service experience
Collaborate with all colleagues to ensure seamless customer interactions
Pricing Management
Existing price inquiry
Price discrepancy at order entry
Price increase communication
Price data file management Customer Facing / Inside Sales Roles Product spec communication Product knowledge Customer phone communication
- Dice Id: 91171021
- Position Id: 8857367
- Posted 2 hours ago
Company Info
About Rapsys Technologies
Headquartered in Singapore and offices in Delaware, USA, Malaysia and India, we partner with the multinational companies to provide comprehensive cutting edge technology and business process outsourcing solutions. We aim to be a premier international technology and BPO services and solution company by providing the best value to clients, employees and associates in an honest, open and ethical environment.
We provide services to many of the world’s leading companies. We are committed to creating positive long term outcomes for our clients.
Our core value is our customer orientation and this value permeates across our entire organization. We strongly believe that our strong focus towards customers and their needs is critical to our long-term growth and success. Our success has always been measured on our ability to satisfy our customers and exceed their expectations on an on-going basis.
We can only achieve such a goal through our strong emphasis on People, Process, Technology and Innovation.
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