Salesforce Platform Product Owner

Day-to-day responsibilities:

• Own and improve order management and fulfillment workflows across all sales channels
• Work with supply chain, engineering, and operations to ensure orders are processed, fulfilled, and delivered accurately
• Identify process gaps or bottlenecks and drive solutions
• Oversee system integrations between order, inventory, and fulfillment platforms
• Support testing and ensure new changes work as expected before launch
• Track performance metrics tied to order speed, accuracy, and customer experience

Top/Must have skills:

• Salesforce OMS (Order Management System) expert
• Knows Order Management from placing the order to when it leaves the warehouse (Order orchestration, inventory reservations, sourcing rules, and fulfillment automation)
• OIC (Oracle Integration Cloud) Experience highly preferred but unsure if those people exist
• Strong hands-on experience with Apex, Lightning Web Components, SOQL, REST/SOAP APIs, Platform Events ?

Nice to Have Skills:

• Experience with omnichannel commerce models (D2C, B2B, marketplaces)
• Background integrating order systems with ERP or warehouse systems
• Familiarity with data, KPIs, and process optimization initiatives

Tech Stack/Environment: Salesforce Commerce Cloud, Salesforce OMS, Salesforce Service Cloud, Salesforce Data Cloud, Apex, Lightning Web Components, SOQL, REST/SOAP APIs, Platform Events, SAP, Oracle ERP, Boomi, Oracle OIC, Copado, Salesforce CLI