System Admin

System Admin

6 month contract to hire

Irving, Texas

Immediate new job opening for a System Admin to join our team and work on-site at our client s headquarters in Irving, Texas in a 6-month contract to hire. This role will be responsible for routers and switches and firewalls.

This role will report to the IT Operations team and will implement and maintain technological solutions to support internal and external users. The IT Operations team is responsible for the operation of the data centers, the cloud platforms, and the IT infrastructure supporting 700+ locations across the country. The successful candidate will have experience in implementing and maintaining data center IT infrastructure as well as Microsoft technologies. Office environment, with minimal travel required. Requires occasional after-hours and weekend work.

Job Duties:

• Collaborate with other Engineering and Operations staff to engineer IT infrastructure solutions to comply with IT security and configuration standards.
• Provision hardware and configure software to fulfill the needs of development and other departments while conforming to IT security and configuration standards.
• Ensure smooth and reliable operation of software and systems.
• Assist in the daily administration and ongoing maintenance of software and hardware on all data center systems and devices.
• Provide 2nd and 3rd level support by responding to incidents and requests in a timely manner, provide regular status updates, and track changes using approved software.
• Develop, configure, and maintain server and workstation images/templates.
• Design and execute business continuity strategies, maintain system backups, and ensure that all systems are meeting defined SLAs.
• Conduct research on software and systems products to justify recommendations and to support budgeting and purchasing efforts.
• Assist senior Engineers and other IT managers to develop, update, and document IT infrastructure and operational policies and standards. Develop and maintain system runbooks, documentation of configuration specifics, and procedural guides for applicable systems.
• Develop and maintain system runbooks, documentation of configuration specifics, and procedural guides for applicable systems.

Required Skills:

• Bachelors Degree or equivalent
• 5+ years system administration experience
• Strong experience with switches and firewalls
• Experience working in a data center
• Excellent communication skills
• 5+ years of experience in various IT engineering and operations disciplines including critical productions environments, LAN administration, server administration, virtualization, email administration, backup systems, monitoring and alerting systems, storage device management, desktop support, and Active Directory/identity management.
• Established experience and a passion for providing exceptional customer service.
• Confidence interacting with a wide range of people from clerical staff, operations, developers, senior management, and vendors.
• Proven troubleshooting skills and attention to detail.
• Ability to use Microsoft Word, Excel, and Outlook.
• Physical qualifications required to perform the job function: ability to lift 25 lbs., climb stairs, sit for long periods of time.
• Experience working with virtualized systems design and implementation for private and hybrid clouds, particularly with VMware, Azure and AWS. plus
• Proficiency with the provisioning and configuration of resources in virtualized environments, experience with Microsoft web / app / database stacks a plus.
• Strong working knowledge of IT concepts such as identity management, two-factor authentication, host-based security, and security event management and zero-trust network architecture.
• Ability to conduct research into systems issues and products as required.
• Strong working knowledge of security devices such as firewalls.
• Excellent understanding of networking concepts with experience in local and wide area network design, administration, and troubleshooting.
• Competency in PowerShell scripting and task automation.
• Technical writing and verbal communication skills to develop and maintain documentation, and to communicate effectively with fellow team members, management, and non-engineering support staff in both technical and user-friendly language.
• Experience with utilizing support ticketing systems for ticket management and change requests.
• Key experience advantages: VMware, Windows Server, Fortinet, Cisco, Dell, Azure, AWS.

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