| Job Description | The Project Coordinator IT & Strategic Initiatives will provide coordination and delivery support for Capital Department and Police-driven projects, with a strong emphasis on IT scope definition, technical documentation, and strategic initiatives.
The role supports effective capital delivery through planning, scheduling, follow-up, documentation, and cross-functional coordination, while also assisting with organization-wide technology initiatives and alignment of IT requirements that support both project delivery and day-to-day operations. Key Responsibilities Capital & Police Project Coordination -
Support planning, coordination, scheduling, and milestone tracking for Capital Department and Police-driven capital projects -
Track actions, risks, issues, assumptions, and dependencies; support structured follow-up to ensure timely resolution -
Assist with preparation and maintenance of project documentation, schedules, status reports, dashboards, and meeting materials -
Coordinate with internal departments, Police stakeholders, external partners, consultants, and vendors IT & Strategic Initiatives Coordination -
Provide coordination and follow-up support for strategic, organization-wide IT and innovation initiatives, including multi-department programs and major readiness efforts (e.g., FIFA World Cup 2026) -
Support alignment between capital delivery schedules, operational requirements, and IT/technology milestones -
Coordinate dependencies across infrastructure, communication systems, applications, data, cybersecurity, and operational technology workstreams IT Scope Definition & Technical Documentation -
Support development and maintenance of IT scope documentation, including high-level solution descriptions, system inventories, and technical dependency mappings -
Assist with documenting functional and non-functional requirements, including availability, performance, security, data, and reporting requirements -
Coordinate creation and maintenance of technical artefacts such as requirement traceability matrices, interface inventories, integration diagrams, and environment overviews -
Support change control processes related to IT scope, ensuring impacts to cost, schedule, risk, and operations are documented and communicated IT & Business Requirements Alignment -
Work with various internal and extermal stakeholders to elicit, document, and validate business and operational IT requirements -
Translate business needs into structured requirement documentation suitable for IT planning, estimation, and implementation -
Coordinate reviews and approvals of IT requirements, scope, and deliverables with internal IT teams and external vendors Data Governance & Technology Integration Support -
Support documentation and coordination related to data governance, including data flows, data ownership, data standards, system integration, and reporting requirements -
Assist with ensuring technology solutions align with enterprise architecture, cybersecurity, privacy, and data governance frameworks -
Support coordination of testing, readiness, and operational handover activities related to IT-enabled solutions General & Program Support -
Provide supplementary coordination capacity to complement existing internal resources and contractors -
Support consistent communication, documentation control, version management, and audit-ready records -
Perform other related project coordination and strategic initiative support duties as required Required Qualifications & Experience -
Demonstrated experience supporting IT-enabled projects, capital programs, or large-scale public-sector initiatives -
Proven ability to understand and document complex technology environments, including infrastructure systems (e.g., servers, networks, cloud platforms), communication systems (e.g., voice, radio, data, and networked communications), and passenger-facing or public-facing technologies (e.g., digital signage, information displays, access control, ticketing, or customer information systems) -
Experience reviewing and interpreting system architectures, interface diagrams, data flows, and technical specifications to support planning, coordination, and dependency management -
Experience coordinating between business units, IT teams, and external vendors to align system requirements, scope, and deliverables -
Demonstrated experience producing and maintaining structured project and IT documentation, including requirements, dependency mappings, and integration documentation -
Strong analytical, organizational, and follow-up skills, with the ability to manage multiple priorities in complex, multi-stakeholder environments Preferred Qualifications -
Experience supporting Police, public safety, transportation, or government organizations -
Familiarity with enterprise IT environments, system integration approaches, and data governance concepts -
Experience supporting digital transformation, innovation initiatives, or major event readiness programs -
Knowledge of project management and delivery methodologies (e.g., PMBOK, Agile, hybrid environments) Reporting & Working Relationships -
Reports to the Head of Innovation -
Works closely with Capital Department teams, Police stakeholders, IT teams, consultants, and external partners |
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