CRM Lead
San Jose, CA, US • Posted 13 hours ago • Updated 13 hours ago

XADEL IT INC
Dice Job Match Score™
✨ Finding the perfect fit...
Job Details
Skills
- Analytics
- Cloud Computing
- Customer Relationship Management (CRM)
- Customer Experience
- Customer Service
- Fusion
- Genesys
- JavaScript
- MuleSoft
- Communication
- Leadership
- Management
- Middleware
- Oracle EBS
- Oracle Fusion
- PHP
- Reporting
- Oracle
Summary
Hi,
Position: Oracle Fusion CRM Lead
Location: San Jose, CA
Duration: 6+ Months
Fusion experience is a must.
Required Skills
- 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).
- Solid understanding of customer service operations and CRM/contact center best practices.
- Strong communication, stakeholder management, and onsite leadership skills.
- Ability to create detailed functional and technical documentation.
- Experience managing projects in cross-functional enterprise environments
Preferred Skills:
- Oracle certifications (e.g., Oracle B2C Service Certified).
- Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.
- Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).
- Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).
- Dice Id: 91131502
- Position Id: 8856986
- Posted 13 hours ago
Company Info
About XADEL IT INC
Xadel IT works closely with our clients to understand their technical staffing needs and to meet those needs with only the most qualified IT professionals. We employ a proven methodology for the selection of talented consultants from the vast pool of resources available in today’s competitive labor market.
We specialize in creation of high quality IT-based Business Management Solutions; Workflow and ERP Solutions; Custom Software Development Solutions; Application Development, its Integration and Implementation to companies of all sizes resulting in better, faster, and more meaningful results.


Similar Jobs
It looks like there aren't any Similar Jobs for this job yet.
Search all similar jobs