Technical Writer 3

Job ID: 790814

Department: ELECT

Position: Technical Writer 3

Location: 1100 Bank St Richmond, VA 23219

Duration: 6+ Months

Job Description:

·         The Virginia Department of Elections (ELECT) is seeking a highly skilled Technical Writer with proven experience in developing clear, concise, user-friendly documentation for complex technical products. 

·         This position plays a critical role in ensuring that complex technical information is communicated clearly and effectively to internal and external stakeholders. 

·         The ideal candidate for this position will be able to develop documentation for a cloud-based software development project with the initial phase currently in progress. 

·         This engagement will require writing a style guide for a software development project. Applicants are required to submit a writing sample, preferably a style guide or similar product.

Skills Required:

·         Bachelor’s degree in English, Technical Communication, Computer Science, or a related field.

·         Minimum of 5 + years of experience in technical writing, preferably in a government or technology environment.

·         Expert in the use of MS Word, Google Docs, Confluence, or similar tools.

·         Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals.

·         Experience with Git or other version control systems at the contributor or read only level and documentation platforms such as GitBook or similar.

·         Understanding of Scrum/Agile methodology.

·         Familiarity with REST APIs, JSON, and software architecture concepts.

·         Ability to read code snippets.

·         Excellent written and verbal communication skills, clarity and attention to detail in written products.

·         Experience creating, editing, and maintaining technical documentation including manuals, user guides, standard operating procedure, and etc.

·         Ability to interview subject matter experts (SMEs) and distill complex information.

Duties and Responsibilities 

·         Translate complex concepts into clear, concise and accessible language for technical and non-technical audiences. 

·         Manage multiple documentation projects and meet established deadlines.

·         Collaborate with developers, product managers, and subject matter experts to provide a written product for technical and non-technical audiences in support of an Agile development team, to include but not limited to user guides, API documents, and release notes. 

·         Maintain strong version control and documentation review practices.

·         Ensure documentation complies with agency standards, accessibility requirements, and formatting guidelines.