Job#: 3019512 Job Description: Apex is hiring a data scientist to work 3 days a week on site in Redmond, WA.
Typical Day in the Role
- Purpose of the Team: Seeking a Data Scientist who is passionate about delivering high-impact, high-quality results to join the Mojang Player Data and Insights team.
- In this role, you will drive insights that inform the Mojang strategy, with a focus on Player Care.
- You'll collaborate closely with the Player Care team to analyze support interactions, identify pain points, and recommend data-driven improvements to enhance player support experiences. You will also work with the broader data science team and cross-functional partners, actively contributing to business metrics reporting and integrating player care insights into key decision-making processes.
- Beyond your primary responsibilities supporting Player Care, you will also assist with other out-of-game player contact points (social media and consumer products).
- Specific responsibilities include making recommendations to optimize business performance and evaluating the impact of various programs and initiatives on critical metrics, including tying out of game activities to in-game metrics.
- The ideal candidate will have experience with statistical analysis, data visualization tools, and strong communication skills to translate insights into actionable recommendations for both technical and non-technical stakeholders.
Key projects:
- Partner with Player Care team and PADI data engineering to turn our Player Care data into actionable insights.
- Identify key learnings from your analysis and synthesize them into recommendations for stakeholders.
- Work collaboratively with other PADI data scientists to incorporate support findings into relevant major analyses and franchise beats.
- Conduct data analysis as requested for stakeholder groups across Marketing and Consumer Products, including understanding ROI of out-of-game initiatives and optimizing for in-game metrics.
- Be self-driven and show ability to deliver on ambiguous projects with incomplete or dirty data.
- Maintain dashboards in PowerBI that enable stakeholders to understand the business and supporting onboarding to other self-service tools
- Manipulate and analyze complex, high-volume, high-dimensionality data from varying sources using a variety of tools and data analysis techniques.
Disqualifiers:
- No experience with model building
- Machine learning
- No experience with analysis
- Must have full 18months of tenure
Candidate Requirements
- 5 years of experience in data analytics.
- 5 years of experience with SQL, bonus if familiar with SparkSQL, Databricks, or Azure Data Explorer.
- 2 years of experience with dashboarding tools, PowerBI preferred.
- Proficient in Python, bonus if familiar with PySpark.
- Able to work in a collaborative, diverse and fast-paced team.
- Excellent analytical, and problem-solving skills and autonomy when faced with solving data problems.
- Excellent verbal, visual and written communication skills.
- Interest in games, bonus if experience in gaming industry.
- Local to Seattle area.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.