Microsoft Dynamics 365 Finance & Operations System Administrator

JOB DESCRIPTION:

The Microsoft Dynamics 365 System Administrator is responsible for the administration, configuration, security, monitoring, upgrades, and integrations of Hampton Roads Transit s Microsoft Dynamics 365 Finance and Operations (F&O) environment. This role works closely with functional, technical, and business teams to support system stability, enhancements, reporting, and integrations while ensuring compliance with organizational standards and records management policies.

Key Responsibilities

System Administration & Support

• Administer all Dynamics 365 F&O environments (Dev, Test, UAT, Production).

• Manage release, change, and upgrade processes for Dynamics 365.

• Coordinate and perform database refreshes.

• Monitor system performance, maintenance notifications, and environment health.

• Deploy and manage developer environments.

• Manage user access, security roles, and licensing.

• Provide troubleshooting and remediation support for system issues.

• Coordinate with Microsoft support to resolve technical issues.

• Maintain and support system integrations with internal and external systems.

• Provide administrative support for other ERP systems as needed.