Role: ServiceNow Architect
Location: San Francisco, CA / Dallas, TX (Onsite)
Duration: Fulltime
We welcome applications from candidates authorized to work without sponsorship
Must Have Technical/Functional Skills
Experience as a Senior Architect / consultant
Candidate should have strong knowledge on ServiceNow FedRAMP implementation
Candidate should have Knowledge on FedRAMP security, authorization, and continuous monitoring
Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.
Experience in ServiceNow custom application design and development
Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.
Experienced in leading end to end Implementation and transformation programs in ITSM/ITOM/ , FSM, and CMDB.
Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations.
Should have strong knowledge on FSM design and implementation for large customer.
Mentor and share technical knowledge/guidance to team.
Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements.
Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards.
Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM / HAM / SAM / Discovery and ITIL V3 foundation.
Roles & Responsibilities
Good Communication and presentation skills, Client handling.
Java Scripting knowledge and hands on experience on it.
Hands-on design, development and deployment experience with the ServiceNow platform.
Greenfield, Replatform, Consolidation and Migration Experience
Provide technical direction for the development, design, and systems integration for client engagement from the definition phase through implementation.
Review work of development team.
Create and execute development plans as appropriate to meet changing needs and requirements.
Communicate and enforce coding standards
Develop and utilize deep platform knowledge and expertise in:
Workflow Configuration
Application UI Configuration
Coaching and mentoring of others and responsible for th eir career development, education and certification commensurate with the requirements of the practice strategy
Generic Managerial Skills, If any
Create and execute development plans as appropriate to meet changing needs and requirements.
Good Communication and presentation skills, Client handling
Thought leadership Steer the team towards success by creating a trust environment.
Good at creating required information for Reporting and Dashboards
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