Head of Workforce IAM, Centralized Account Provisioning

Work Location:
Mount Laurel, New Jersey, United States of America

Hours:
40

Pay Details:
$200,000 - $280,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Technology Solutions
Job Description:

The Head of Identity and Access Management, Centralized Account Provisioning is responsible for Product ownership of the sub-services within WIAM; Account Request and Provisioning, defines implementation plans for Access Request and Provisioning capabilities leveraging AMH (Sailpoint). This role drives deployment through in-house FTE's, Statements of Work, outsourcing deals.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Leads product and support teams with a focus on: identifying TD decentralized request and provisioning processes, providing requirements to the AMH team for request and provisioning services, migrating request and provisioning processes and teams, as required into AMH, deliver request and provisioning self service capabilities, support customers access needs
• Works with our Governance, Risk, HR, and Enterprise Technology partners to develop the TD Account Access and Provisioning strategy and technology roadmaps.
• Defines a target operating model and partner with AMH Engineering, Build and Support functions
• Develops and implements a talent strategy to retain/recruit appropriate skillset
• Leverages Agile concepts for product delivery
• Leverages WIAM VOC for product improvement
• Leads the team responsible for configuration, installation and maintenance, in-depth troubleshooting tasks and documentation of any Identity and Access Management activities
• Leads Risk Management activities for Account Request and Provisioning addressing internal and external audit and Regulatory requests

Education & Experience:

• Bachelor's degree is preferred
• 10+ years of experience in financial crimes management, risk management, or compliance within the financial services or related industry
• Proven experience in managing and leading teams in a regulatory and risk-focused environment
• In-depth knowledge of AML regulations, fraud detection, and prevention frameworks
• Strong analytical skills and experience working with data and technology-driven solutions for risk management
• Excellent communication, leadership, and project management skills
• Certifications such as CAMS (Certified Anti-Money Laundering Specialist) or CFE (Certified Fraud Examiner) are a plus

Preferred Experience:

• 7 years of Workforce Identity and Access Management, leading access control, request/provisioning and manual request transformation
• 5-7 years' experience leading IAM governance processes and technologies in a regulated environment
• 5-7 years' experience implementing and managing IAM controls in alignment with NIST and other financial industry standards.
• Subject matter expert in RBAC, ABAC and least privilege principles
• Deep understanding of business workflows and related business processes, and business impacts to/from Identity Management platforms
• Knowledge of AI IAM solutions
• Must have strong financial services business function background and corresponding access needs
• Demonstrated program transformation leadership skills; strong serve and process design skills especially in access control, request and provisioning
• Experience in cultivating and managing strong external relationships
• Scaled Agile Delivery Experience in a regulated environment
• Able to lead difficult conversations within peer group and senior leadership teams
• Demonstrated expertise in audit and regulatory assessments, evidence packaging, and walkthroughs
• Strong verbal, written and strategic thinking skills
• Provide ability to successfully manage conflicting priorities
• Experience with Sailpoint, Service Now, CyberArk, Ping Fed and Hybrid Clouds
• CISSP or CISM preferred

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel - Occasional
• International Travel - Never
• Performing sedentary work - Continuous
• Performing multiple tasks - Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds - Occasional
• Sitting - Continuous
• Standing - Occasional
• Walking - Occasional
• Moving safely in confined spaces - Occasional
• Lifting/Carrying (under 25 lbs.) - Occasional
• Lifting/Carrying (over 25 lbs.) - Never
• Squatting - Occasional
• Bending - Occasional
• Kneeling - Never
• Crawling - Never
• Climbing - Never
• Reaching overhead - Never
• Reaching forward - Occasional
• Pushing - Never
• Pulling - Never
• Twisting - Never
• Concentrating for long periods of time - Continuous
• Applying common sense to deal with problems involving standardized situations - Continuous
• Reading, writing and comprehending instructions - Continuous
• Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.