IT Specialist (PLCYPLN/CUSTSPT)

Summary

See below for important information regarding this job.

Duties

Help

• Serve as the principal advisor, Senior Information Operations Representative, and J6 Business Relationship Manager (BRM) to the DLA Agency Synchronization and Operations Center (ASOC), Fort Belvoir, VA.
• Responsible for planning, organizing, and directing IT customer service actions in support of ASOC operations. Ensures reliable IT service delivery of all applications and...
• ... systems, and coordinates with representatives within DLA J6 Enterprise Service Areas (ESAs) to ensure all facets of IT remain available, reliable and secure.
• Responsible for maintaining detailed knowledge and understanding of both ASOC operations planning (short- range, mid-range, long-range, tactical and strategic) and J6 tactical and strategic plans.
• Ensures ASOC operational requirements, including new mission requirements, are processed correctly and timely though J6 channels to determine the best sustainable solution for both the customer and Agency
• Responsible for facilitating and leading ASOC and IT Operations Center (ITOC) integration to serve as one seamless and well-coordinated DLA Operations Center. Coordinates regularly with ITOC leadership and staff...
• ... to stay informed on all ongoing IT issues and upcoming maintenance. Coordinates continuously with ASOC leadership and staff to understand business priorities and business impacts.
• Serve as a DLA Enterprise Dashboard subject matter expert. Maintain understanding and proficiency in all capabilities of the DLA Enterprise Dashboard.

Requirements

Help

Conditions of employment

• Tour of Duty: Set Schedule
• Security Requirements: Non-Critical Sensitive, Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See for more information.
• This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6) locations.

Qualifications

To qualify for a IT Specialist (PLCYPLN/CUSTSPT), your resume and supporting documentation must support:

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

- Plans, designs and performs program management and oversight for projects and programs.

- Directs immediate and fast-paced actions of all IT actions, with the intent of providing immediate resolution to support issues.

- Studies and analyzes all aspects of the agency's mission from an IT support perspective.

B. Education cannot be used in lieu of experience for this position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

For Important General Applicant Information and Definitions go to: ;br>
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: _vol300.PDF

Information for Veterans is available at: As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Drug-Free Workplace Policy

The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.

Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.

The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.

ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.

Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.