Job Title : ServiceNow Architect (Senior)
Location : Dallas, TX Remote
FTE
Must have:
10+ years experience in ServiceNow architecture design, development, and implementation.
Hands on experience in ITOM / Telecom Service Management, Order Management & Integrations
ServiceNow Certified Application Developer (CAD), CSA, CIS certifications
Strong understanding of TMForum principles on solution architecture
Strong knowledge of ServiceNow technology architecture guidelines for infrastructure and application development.
Very good communication and co-ordination skills
Partner with application & technology teams to design scalable solutions.
Liaison between application stakeholders and technology team
Able to work and communicate different solutions to the business clients
Break down on solution approach and percolate to the team in effective way
5+ years experience in JavaScript, AngularJS, Web services (RESTful/SOAP), XML, JSON.
Strong troubleshooting, analytical, and documentation skills.
Deep knowledge of ServiceNow governance and upgrade-safe design practices.
Define platform architecture standards, roadmaps, and design guidelines.
Map business requirements with ServiceNow standard functionality while minimizing customization.
Provide technical leadership to developers and project managers.
Ensure solution scalability, security, and compliance.
Support Agile delivery by guiding solution increments and technical backlog refinement
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