Meditech Technical Support Analyst - Sharpedge Solutions - Remote | Dice.com

Sharpedge Solutions

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Meditech Technical Support Analyst

Remote • Posted 60+ days ago • Updated 3 hours ago

Contract Independent

Contract W2

No Travel Required

Remote

Depends on Experience

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Sharpedge Solutions

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Job Details

Skills

MEDITECH
MAGIC
EHR
Technical Support

Summary

Meditech Technical Support Analyst

Remote

12 months contract

Job Description:

The Meditech Technical Support Analyst is responsible for providing technical and operational support for Meditech EHR systems, including 6.0, Magic, and Client/Server platforms. The role includes troubleshooting issues related to system performance, end-user connectivity, printing, faxing, interfaces, and server management. The analyst collaborates with clinical, administrative, and IT infrastructure teams to ensure uninterrupted operation of Meditech environments.

Key Responsibilities:
System Administration & Technical Support
Provide Level 2 and Level 3 technical support for Meditech 6.0, Magic, and Client/Server systems.
Monitor and maintain Meditech application servers, database servers, and domain controllers.
Troubleshoot user access issues, session timeouts, and connection failures.
Perform system upgrades, patches, and environment refreshes as per Meditech and IT standards.
Coordinate with Meditech vendor support for issue escalation and resolution.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10115377
Position Id: 8664329
Posted 30+ days ago

Company Info

About Sharpedge Solutions

Sharpedge Solutions is a leading technology product development and services company providing cutting-edge solutions to various industries across the spectrum. We offer broad-scale cost-effective technical solutions through our Onsite-Offshore model ranging from design, architecture, development to implementation and support. Sharpedge offers IT expertise in multiple verticals such as Insurance, Telecom, Healthcare, Banking & Financial Services, Retail, and Manufacturing.

Our services comprise of building, re-engineering, enhancing, and supporting enterprise applications. Sharpedge's seasoned professionals and innovative products ensure our clients stay ahead of the curve in the fast-evolving technology market.

With over 20 years of successful operations and exceptional growth history, we take great pride in delivering quality solutions that improve performance and reduce IT costs while increasing the return organizations get from their investments and assets.

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