We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
NOTE: You must be able to
travel 60% and
Utilities industry exp.
POSITION SUMMARYThe Utilities CX Principal Consultant/Architect is focused on the Utilities Industry to facilitate the implementation and support of the IS-Utility (IS-U) solution and focus on the short and long-term strategic business benefits for our customers. You will help define our client's core strategic road map and provide leadership in their digital transformation journey. Being a trusted advisor, you will understand the high-level business requirements of our customers and translate them into SAP solutions. Our vision is to drive business value and ultimately successful outcomes by helping our customers understand how best to leverage, implement, and sustain SAP solutions for the Utilities Industry.
ROLE REQUIREMENTSYou will define industry typical business processes and map customer processes to the related process levels. Furthermore, you will design the architecture based on process requirements, application, and system landscape. Finally, you will develop high-level roadmaps in conjunction with team members including the project manager.
Must have:
- 7+ years SAP consulting experience in the Utilities Industry with a focus on the IS-Utility Solution.
- Broad knowledge of the SAP IS-Utility Solutions and deep industry expertise (i.e. CRM, CX, Service Cloud, Sales Cloud, IS-U Integration).
- Ability to support a Design Success model to ensure our customer's solution are using the "Fit to Standard" and "Clean Core" methodologies to ensure their long-term success.
- Extensive functional and/or solution experience with the ability to facilitate, implement, and support SAP's products to enhance our clients' business functionality and overall performance, while maintaining a high degree of customer satisfaction.
- Assist clients in achieving their Digital Transformation journey by leveraging S4HANA and helping define their strategic roadmaps.
- Provide our customers key insight and direction related to industry trends, best practices, and world-class solutions.
- Strong leadership skills with the ability to lead customer engagements at an executive level and manage teams within a project.
- Ability to provide thought leadership and resolve complex issues in escalated projects.
- Performance of feasibility studies, process design reviews and pre-sales support.
- Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation.
- Strong written, verbal communication and presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences.
- Bachelor's Degree - Master's degree preferred but not required.
Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
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Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 00(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
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Requisition ID: 442267 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 60% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - USA #LI-Hybrid
Requisition ID: 442267
Posted Date: Dec 2, 2025
Work Area: Consulting and Professional Services
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0 - 60%
Location:
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