Network Field Technician - Minot, ND
We are seeking an experienced Network Field Technician to provide onsite IT and telecom infrastructure support. The role involves hands-on installation, maintenance, troubleshooting, and smart-hands support for network, telecom, and IIoT systems in enterprise and remote environments. The technician will work closely with internal IT teams, telecom providers, and third-party vendors to ensure high availability and operational excellence.
Role: Network Field Technician (IT & Telecom Infrastructure)
Location: Minot, ND
Mode: Contract (6+ Months) Onsite
Key Responsibilities
- Respond to and resolve ServiceNow incident tickets and perform IMAC activities.
- Perform racking, stacking, cabling, patching, power installation, and equipment swaps.
- Provide onsite smart-hands support for network and telecom infrastructure.
- Troubleshoot connectivity issues (switch ports, power, ping tests, DNS lookups).
- Install, maintain, and support routing, switching, firewalls, WiFi, IP Telephony.
- Support fiber, copper, microwave, radio, VSAT, cellular (4G/5G), LPWAN, and IIoT systems.
- Identify demarc points, label circuits, and ensure proper documentation.
- Monitor environmental issues in communication rooms (cooling, leaks, power).
- Escort and coordinate with vendors, telcos, and managed service providers.
- Adhere to change management, security, audit, safety, and risk management procedures.
- Support business continuity, disaster recovery, and emergency response activities.
- Participate in root cause analysis and post-incident reviews as required.
Required Qualifications
- 4+ years of hands-on experience supporting network and telecom infrastructure.
- Strong experience with onsite network hardware installation and maintenance.
- Working knowledge of LAN/WAN, RF systems, WiFi, IPT, and IIoT/OT environments.
- Experience supporting remote and industrial sites is a plus.
- Ability to work independently in an onsite field environment.
**ALL successful candidates for this position are required to work directly for PRIMUS. No agencies please only W2**
For immediate consideration, please contact:
Arun V
Technical Recruiter
Phone:
Email: