Overview
On Site
Depends on Experience
Contract - W2
Contract - 3 Month(s)
Skills
IT Support
mobile
device
Windows
Intune
iOS
hardware
software
iPads
migration
Job Details
Role name: Junior IT Support Engineer Infrastructure & Mobility
Work site: Richmond, VA (Onsite)
Duration: 3+ Months
Job Summary:
We are looking for a motivated and quick-learning IT Support Engineer to assist with infrastructure upgrades, application setup, and mobile device configuration. This is an excellent opportunity to gain hands-on experience in a dynamic production and warehouse environment.
Key Responsibilities:
- Windows Infrastructure Support
- Assist in upgrading Windows operating systems
Support software installation, application setup, and basic testing. - Verify application connectivity at warehouse locations.
- Mobile Device & Intune Support
- Participate in Intune migration for iPads.
- Configure business applications on iPads and perform functionality testing.
- Coordinate with production floor users to ensure successful deployment.
General IT Support
- Provide basic troubleshooting and debugging support for hardware and software issues.
- Document setup procedures and assist in maintaining deployment logs.
- Communicate effectively with team members and end-users to resolve issues.
Qualifications:
- Recent graduate in Computer Science, Information Technology, or related field.
- Familiarity with Windows OS, iOS devices, and basic networking concepts.
- Willingness to learn and adapt quickly with minimal supervision.
- Strong communication skills and ability to work in a team-oriented environment.
Preferred (but not required):
- Exposure to Microsoft Intune or other mobile device management platforms.
- Basic understanding of application deployment and system testing.
- Internship or academic project experience in IT support or system administration.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.