Data Center Field Technician (Server Break-Fix)12+ month contract
Rate: $20-25 an hour W2
As a Field Engineer, you will be responsible for resolving hardware and infrastructure (servers, storage, and network) issues using system analysis techniques and procedures in support of data centers.
Responsibilities:
- Analyze, troubleshoot, and resolve issues within IT infrastructure including Multi OEM Enterprise systems, servers, storage, and networking.
- Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting.
- Able to perform high volume/low impact tasks in an efficient and knowledgeable manner.
- Provide installation and or break/fix support, including component replacement and hardware troubleshooting, while following detailed instructions.
- Able to proficiently perform clearly defined data center support tasks with remote guidance.
- Demonstrate hands-on practical knowledge of systems and procedures.
- Operational management tasks including working to resolve escalations and clearing blocking issues to enable continued delivery of datacenter support activities
- When assigned as a resident, the CE shall perform other tasks as assigned and directed by the local customer. The assigned tasks will be consistent with the specific SOW governing the site.
Requirements:
- Must have a valid driver license, car insurance and mailing address. Must provide transportation to and from required work location at own expense.
- Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.
- Requires good understanding of the general/technical aspects of the job.
- Must be familiar with basic Microsoft Office products.
- Must possess written and verbal communication skills.
- Must be organized and able to document daily activities.
- Ability to maintain successful communication and working relationships with management, peers, and customers at all levels.
- Ability to work both solo and within a team structure.
Experience & Education:
- High School Diploma or GED equivalent.
- A basic understanding of Storage theory, Server layout and Network concepts is a plus.
- 1-3 years of technical experience is a plus.
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