Job Description ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!
DESCRIPTION Sinch Mailjet is seeking a Senior Product Manager to help develop, maintain, and grow Mailjet's integrations and ecosystems.
As a Senior Product Manager of Integrations, you will:
- Coordinate with key stakeholders such as Design, Engineering, Data Analysts, Support, Marketing, Sales as well as third party providers to build and execute a product strategy and roadmap that addresses gaps and opportunities to improve the experience and grow the business via quality integrations and ecosystem offerings.
- Be the subject matter expert on Mailjet's Marketplace offerings (ex: Google Cloud Marketplace), external third-party plugins/integrations (ex: WordPress, Drupal) and developer ecosystems (ex: Heroku).
- Identify opportunities for growth by improving Mailjet's existing 80+ integrations or by building new integrations informed with market analysis and research.
Your Impact & Responsibilities - Collaborate with various teams to ensure overall growth and success
- Define the product strategy and what is needed for success today, tomorrow and in the years to come
- Prioritize work based on business impact and feasibility for near-term development cycles as well as for future-looking roadmap planning
- Communicate product plans while gaining stakeholder support from executives, peers, and cross-functional teams
- Measure and report on success through ongoing analysis of usage, financial, market, and research data
- Partner closely with marketing and sales on go-to-market efforts to develop launch plans, documentation, collateral, and success metrics
- Advocate for user and buyer needs by presenting market analysis, user research, and product feedback
- Recommend when to build, buy, and partner based on thorough analysis and effective trade-off decision making with inputs from key stakeholders
- Manage the engineering backlog from requirements definition through short- and long-term prioritization of initiatives, epics, user stories, and features, tracking each to successful release
- Refine features through ongoing collaboration with designers and engineers.
REQUIREMENTS - 3+ years of demonstrated product management success developing and managing SaaS products
- Able to quickly understand the product, business, and competitive landscape to inform clear product requirements, prioritize backlogs, and present reliable roadmaps
- Working knowledge of product development lifecycles, with demonstrated success defining and communicating specifications, managing resources, and leading distributed cross-functional teams
- Willingness to roll up your sleeves and do whatever is necessary; owner mentality
- Foundational understanding of API-based subscription products
- Experience translating product strategies and initiatives into clear technical requirements
- Proficiency with data analytics tools, including using the data to analyze, report, and make product decisions
- Understanding of the end-to-end user-centered design process, from strategy, to concept, to final product
- Outstanding verbal and written communications skills
- Committed to learning and growing professional and technical knowledge
- Business, Computer Science, or related degree(s); and/or product management certification(s) preferred
This is a remote opportunity, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.
We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: No matter who you are, we hope you find an exciting path forward - hopefully with us!
Benefits - STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
- CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
- SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
- TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
- PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
- WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
- MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
The annual starting salary for this position is between $130,000 - $150,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until January 19, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.
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