The Digital Tech Program Sr Lead Analyst is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.
Responsibilities: - Partner with Lead of the organization and the Portfolio Lead to ensure critical and appropriate topics are presented to the leadership team for awareness, discussion and/or decision making.
- Assist the Portfolio Lead and Manager with connecting the dots across all the happenings, drive transparency, and foster open and honest dialogue regarding business performance, employee well-being, project updates, and strategic planning
- Prepare various executive management presentations and reports to support product/service delivery and decision making.
- Develop compelling and persuasive presentation materials to communicate organizational results and learnings to senior leadership.
- Assist in partnering with communications team on strategy, leadership messages, forums, and speaking events.
- Design and implement lightweight processes that move the organization forward and keep deliverables on time and to the highest quality
- Ensure relevant members of the leadership team are prepared for meetings and interactions with external and internal stakeholders
- Be open to take on responsibility of high priority special projects which are important, but not necessarily the responsibility of any one team
- Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational.
- Establish cadence of routines to ensure oversight and coordination of large-scale meetings/events such as site visits, town halls, focus groups, extended leadership meetings, and off-sites.
- Drive and support other key initiatives as they arise and provide business insight to identify opportunities to maximize efficiency including organizational health (span of control, organizational/operational design, etc.)
- Helps to determine release goals for a large enterprise portfolio of platform products
- Creates a comprehensive user experience for an entire customer domain using various design thinking techniques
- For any issues, communicates to Sr. Management; assess the alternatives to resolve issues and builds a plan for resolution; makes recommendations that will meet the goals
Qualifications: - 10+ years of relevant experience in program management
- Strong analytical and quantitative skills; Data driven and results-oriented
- Experience in affecting large culture change
- Experience leading infrastructure programs
- Skilled at working with third party service providers
- Excellent written and oral communication skills
- Ability to work with seamlessly with remote teams
- Experience delivering with an agile methodology
Education: - Bachelor's/University degree, Master's degree preferred
Job Family Group: Technology
Job Family: Digital Technical Program Management
Time Type: Full time
Primary Location: Irving Texas United States
Primary Location Full Time Salary Range: $169,600.00 - $254,400.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date: Jan 16, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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