RAN Support Engineer (34586)
Remote in Memphis, TN, US • Posted 4 hours ago • Updated 4 hours ago

Myticas LLC
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Job Details
Skills
- RAN
- Migration
- Available-to-promise
- KPI
- Technical Support
- Network
- Business Support Systems
- Telecommunications
- Testing
- SOW
- UI
- Command-line Interface
- Operations Support Systems
- Change Management
- Configuration Management
- Content Management
Summary
- Perform first level of troubleshooting/response for anomalies found in the above elements.
- Raise tickets with care team for issues that he couldn't solve.
- Support activities/migrations/upgrades/ Implement change requests on behalf of customer (those are normally carried out by care team).
- Prepare/review MOPs of activities. (if this is covered in the sow for RE)
- Participate in ORT/ATP. (if this is covered in the sow for RE)
- Provide incident reports and kpi reports (if this is covered in the sow for RE).
- Provide technical support and troubleshooting assistance to end-users and stakeholders
- Maintain accurate records of network configurations, changes, and upgrades
- Lead trained contractors and BSS engineers during installation and integration of telecommunication equipment.
- Conducted trials & features testing, launched new products. (if this is covered in the sow for RE)
REQUIREMENTS:
- O&M experience in Airscale, FlexiZone (Indoor & outdoor) BTS site solutions
- Experience in BTS Element manger (Web user interface, BTS site manager and BTS CLi)
- Experience in troubleshooting and tracing tools (Emil tool kit, DCAP, UTF, 5G tool kit ..etc)
- Experience in OSS various applications (CM operation manager, CM Editor, Work Flow tool, Software manager, Monitor Application..etc)
- Dice Id: adtechil
- Position Id: EUGNPFNAE7
- Posted 4 hours ago
Company Info
Myticas Consulting is a proven industry leading IT Staffing and Recruitment organization, with physical locations in major North American cities including Ottawa Ontario, Chicago Illinois, and Cleveland Ohio.
Our large team of IT recruitment and sales professionals have over 50+ years of combined experience providing the highest quality of Telecommunication Engineering, ERP and IT Software Development resources, to both Public and Private sector enterprise level environments.
Here at Myticas, we strive to continually provide unmatched quality of IT resources, that prove to stand the test of time, and go above and beyond all project expectations and deliverables.
The "motto" at Myticas is not only to work with you, but to understand what success really looks like for your organization, and to deliver the IT staffing needs that matter most to increasing both the functionality and efficiency of your environment.
With our evolving expertise in Telecom, ERP, DW/BI and EAI resources, and a guaranteed replacement program for all our partners, the defined win-win scenario has never been presented in a more simple manner..
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