At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.
This role is a member of the Technical Service Manufacturing Science function within the Drug Product External Manufacturing organization (DPEM).
This role is responsible for all technical activities related to the support of external manufacturing as defined in the Global Contract Manufacturing Standards
This role is the process expert for the step(s) of the product(s) and process(es) for each contract manufacturing relationship with focus on Device Assembling and Packaging. This role is a member of the joint process team (JPT) and has direct responsibility for oversight of the day-to-day operations and technical agenda at the CM.
Responsibilities:Support On-Going CM Operations by providing technical oversight at the Joint process Team as Primary Loop support
- The TS/MS Rep in the Joint Process team should be or become the process expert with regards to the process steps or processing equipment within the scope of the process team including:
- Understanding the purpose and the science of the process and have a thorough understanding of the entire process
- Understanding and owning the process control strategy including the key process parameters, critical quality attributes, and the historic and potential failure modes of the process
- Knowing the product process, development and validation history
- Translating process requirement and education to the Joint Process team members
- Documenting work and learnings in an official source such as Process Flow Diagrams.
- Understand the scientific principles required for Device Assembly and Packaging Operations
- The TS/MS Rep in the joint process team should ensure that the process is maintained in a validated / capable state that includes:
- Participating in the design and execution process, cleaning, and sterility and Bioburden control (for parenteral product) strategies and validation process (PV/PPQ) and oversight any documentation associated as required.
- Having a holistic understanding of the process, and its associated equipment, facilities, computer system and operations and provide oversight to any PQ activity at the CMs.
- Ensure that there is an accurate process flow diagram that describes the process, control strategy, process parameters and critical quality attributes
- Ensure process remains in a validated state through routine monitoring
- Ensure timely completion of annual product reviews (APRs) and Ongoing Process Verification (OPV), with action plans defined and monitored to ensure processes are in control, capable and in continuous improvement.
- Assist Quality and Supply Chain personnel in the timely completion of SCR, Quality Agreement and MRDs, as necessary
- Assist to the CMs on the preparation of any audit from Lilly (GQAAC) or any external agency that impact Lilly products.
- The TS/MS Rep in the process team should provide support to management of daily operations by:
- Using statistical tools to understand and reduce sources of variability and continuously improve the process.
- Using data history and other sources to extract relevant process parameters.
- Leading process related root cause analysis and providing expert process knowledge in all incident investigations.
- Owning process related deviations, complaints, corrective and preventative actions, and changes.
- Assist the CMs on the batch records and revisions, and assure they remain accurate.
- Serving as a liaison to other scientific and/or technical experts outside the process team such as Secondary Loop SMEs and Molecule Stewards.
- The TS/MS Rep in the process team should own the process capability and yield variables ad identify opportunities for improvement. This includes:
- When variation arises, the TS/MS Rep should be able to assist the process team identifying if the variation source is from common or special cause.
- Analyze the process routinely in order to identify vulnerabilities and inefficiencies of the process and promote improvement projects
- Monitor the status of processes to ensure they are consistent with, corporate standard expectations and the continuous improvement strategy.
Relationship with CMO
- Make regular communication with and visits to External Manufacturers to ensure current awareness of their operations and to maintain a strong working relationship with External Manufacturers, and the local affiliate if necessary.
- Ensure Technical Agenda and discussion is agreed and executed in timely manner.
- Identify training needs with the External Manufacturer. Arrange and conduct training during site visits if necessary.
- Assist local affiliate with management of their product portfolio as required.
Technical Transfer Projects
- TS/MS rep will participate in Technical Transfer Project as required.
- Collaborate with Technical Project Manager to ensure the appropriate technical governance through the business processes.
- Supervise PQ, validation and manufacturing readiness and start up to ensure success.
- Assists CMs during Process Validation batches and oversight and ensure the results is documented the Final Validation Report.
- Inform properly and in a timely manner to TS/MS Director about project status, issues, etc. Identifying issues root case and recommended action plans to solve them and avoid recurrences.
Department Initiatives
- Maintain regular communication with management and network leaders through effective participation in GPLOT, CPLOT, etc.
- As a team member, actively participate and contribute to the Joint Process Team objectives.
- Provide input in monthly reports and metrics.
- Actively pursue opportunities for continuous improvement (both process and procedural)
- Model of Safety behaviors.
Basic Qualifications/Requirements:- Bachelors Degree in Engineering (strongly preferred), Chemistry, Pharmacy or similar STEM related fields.
- 1+ year experience in pharmaceutical or medical device manufacturing (process engineering experience preferred)
Additional Skills/Preferences:- A thorough understanding of cGMPs and drug product manufacturing.
- Good communication skills, especially attention to detail in written procedures and protocol development.
- High degree of technical curiosity and critical thinking.
- High learning agility.
- Strong leadership, interpersonal and teamwork skills, able to work effectively in a team environment.
- Use of data and science to support decisions.
- Willingness to learn new technologies.
- Capability to work in a virtual and complex environment.
- Willingness to travel.
- Appreciation for cultural diversity.
- Ability to represent Eli Lilly's mission, policies and practices in a positive, professional, and ethical manner and to influence CMs.
- Device assembly and / or packaging experience
- Knowledge and ability to apply basic statistical tools.
- Regulatory related experience.
- Equipment, utility, and facility qualification experience.
- Established technical, quality, and internal networks.
- Prior experience supporting packaging, dry, and/or parenteral manufacturing.
Additional information:- Shift is days, but off hours may be necessary to support operations.
- Travel is possible, up to 30%.
- This position is onsite based in Indianapolis, IN and is approved to work from home up to four days per month.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$66,000 - $171,600
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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