Site Reliability Engineer

Job#: 3018105

Job Description:

Position: Site Reliability Engineer

Location: Plano, TX

Duration: 12 Month Contract Role

Industry: Financial Services

We are seeking a highly skilled Site Reliability Engineer with strong expertise in Reliability Engineering, Production Support, and Generative AI. This role uses a modern tech stack including React, Python, MongoDB, and Elasticsearch to build automation, dashboards, and tools that improve system reliability and operational intelligence. The SRE will partner closely with Production Support Reliability Engineers to establish a continuous feedback loop from production incidents.

Key Responsibilities

Reliability Engineering & Production Support: Design and implement highly available, scalable, and performant systems. Collaborate with Production Support REs to analyze operational data and identify systemic issues. Drive continuous improvement through blameless postmortems and actionable insights.

GenAI Integration: Apply Generative AI to accelerate incident triage, root cause analysis, and predictive reliability. Implement AI-driven automation for operational workflows while ensuring safety, security, and compliance.

Technology Stack: React-build dashboards for reliability metrics, insights, and incident trends. Python-develop, support, and maintain automation scripts, APIs, and GenAI integration pipelines. MongoDB-design and maintain schemas for incident data, runbooks, and knowledge graphs with performance optimization. Elasticsearch-implement advanced search and observability solutions for logs and RCA repositories.

Continuous Learning: Capture learnings from production interactions and share insights through dashboards and reports across engineering and support teams.

Required Qualifications

Core Experience: Proven experience in Site Reliability Engineering or related roles. Strong background in Production Support for large-scale systems. Familiarity with reliability enablement frameworks.

Technical Skills: React for front-end dashboards. Strong Python development for automation and backend services. MongoDB NoSQL data modeling and performance tuning. Elasticsearch for search and observability use cases.

AI/GenAI: Demonstrated interest or hands-on experience with Generative AI and integrating models into operational workflows. Preferred experience with agentic AI, LangChain, and LangGraph.

Soft Skills: Strong problem-solving, analytical, communication, and collaboration skills.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.