Role: ServiceNow Architect
Location: Chicago IL 60606 (Hybrid)
Duration: 12+ months
Job Description:
Top 3 skill sets required for this role:
1. Service Now HR vertical technical and functional skills
2. Workday and third-party integrations to Service Now
3. Communication and Stakeholder management
Key Responsibilities
• Support and guide the migration from ServiceNow HRSD to Workday, ensuring integration design best practices and technical feasibility.
• Advise on architecture decisions and work closely with implementation partners for integration strategy and execution.
• Participate in the development lifecycle—review designs, debug issues, assist with component-level development when needed.
• Partner with HR and business stakeholders to clarify requirements, translate technical concepts, and support decision-making.
• Contribute to the design and evolution of a new employee portal (knowledge articles, search, AI/ML capabilities, federated experience).
• Bring expertise from past large-scale platform migrations to identify risks, gaps, and opportunities for improvement.
• Collaborate within a highly team-driven environment while also being confident enough to drive decisions and influence direction.
• Stay current on cloud architecture, platform capabilities, and best practices for ServiceNow, Workday, and modern HR tech ecosystems.
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans
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