SolarWinds Engineer

Job Description:

Seeking a seasoned SolarWinds Engineer to lead the design and implementation of a comprehensive monitoring strategy across its technology infrastructure.

This role is critical to ensuring real-time visibility, operational uptime, and safety. The ideal candidate will bring deep expertise in SolarWinds platform engineering and a strong understanding of performance monitoring in high-availability environments.

Key Responsibilities

• Architect, deploy, and optimize SolarWinds modules (NPM, SAM, NTA, DPA) and LogicMonitor platforms across transit systems.
• Develop custom dashboards, alerts, and reports aligned with operational KPIs and SLA thresholds using both SolarWinds and LogicMonitor.
• Integrate SolarWinds with cloud platforms, enterprise systems, and third-party tools for unified observability.
• Partner with application owners to provide out-of-the-box and custom monitoring.
• Collaborate with cybersecurity, cloud, and operations teams to ensure resilient monitoring coverage.
• Maintain and enhance monitoring for infrastructure operations.
• Document architecture, workflows, and escalation protocols for internal and vendor stakeholders.

Required Qualifications

• 5+ years of hands-on experience with SolarWinds in enterprise or public sector environments.
• 3+ years of experience deploying and managing LogicMonitor in hybrid or cloud environments.
• Strong command of SNMP, WMI, NetFlow, and database polling techniques.
• Proficiency in scripting (PowerShell, Python) for automation and custom integrations.
• Experience with hybrid environments (on-prem/cloud), especially Azure or AWS.
• Familiarity with database queries for custom database monitoring.
• Familiarity with ITIL practices and incident response workflows.

Preferred Experience

• Demonstrable experience in critical infrastructure domains.
• SolarWinds Certified Professional (SCP) or equivalent certifications.
• LogicMonitor Certified Associate or Professional is a plus.
• Experience with Orion SDK and API-based data extraction.

Soft Skills & Culture Fit

• Methodical problem-solver with a bias for action and accountability.
• Strong communicator able to translate technical insights for executive and operational audiences.
• Collaborative mindset with a passion for public service and infrastructure resilience.