Software Developer (ServiceNow)

• Develop, configure, and customize ServiceNow modules to support global rollout activities.
• Build and maintain workflows, business rules, UI policies, client scripts, integrations, and custom applications.
• Support the deployment of ServiceNow across multiple regions, ensuring alignment with global standards and local requirements.
• Collaborate with project managers, architects, and business stakeholders to translate requirements into technical solutions.
• Troubleshoot and resolve platform issues, ensuring stability and performance during deployment phases.
• Assist with data migration, testing, documentation, and user acceptance activities.
• Provide onsite technical support to project teams and end users throughout the rollout lifecycle.
• Ensure adherence to ServiceNow best practices, governance, and security standards.

What will this person be working on
Daily operational support and global rollout of ServiceNow platform.
Required Qualifications

• 3+ years of hands-on ServiceNow development experience.
• Strong proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow configuration tools.
• Experience with ITSM modules; additional experience with ITOM, CMDB, HRSD, or custom apps is a plus.
• Background supporting enterprise-scale ServiceNow implementations or multi-region deployments.
• Ability to work onsite in Marysville, Ohio, for the full duration of the project.
• Excellent communication, problem-solving, and stakeholder engagement skills.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA) required; additional certifications preferred (CAD, CIS-ITSM, CIS-ITOM, etc.).
• Experience working in manufacturing or automotive environments.
• Familiarity with Agile methodologies and enterprise project delivery frameworks.