Digital Scrum Master

Job Description 

• Serve as a dedicated Scrum Master for one or more Agile delivery teams.
• eCommerce knowledge- conversion funnels, order flows, inventory, loyalty, OMS, and CMS integrations
• Facilitate all Scrum ceremonies: daily stand-ups, sprint planning, backlog refinement, reviews, and retrospectives.
• Coach teams and stakeholders on Agile frameworks, best practices, and continuous improvement.
• Partner closely with Product Owners to maintain a well-prioritized, data-driven product backlog.
• Identify and remove blockers to ensure predictable and efficient sprint delivery.
• Monitor sprint performance metrics (velocity, burndown, team health) and drive actionable insights.
• Promote transparency and alignment across product, engineering, QA, and business teams.
• Support dependency management and cross-team coordination in a scaled Agile environment (SAFe, LeSS, Nexus, etc., if applicable).
• Strong understanding of Agile/Scrum methodologies and related frameworks.
• Hands-on experience supporting eCommerce or digital retail product teams.
• Familiarity with eCommerce concepts: cart/checkout, payments, promotions, product, search, analytics, and customer experience optimization.
• Proven ability to guide cross-functional teams (engineering, UX/UI, QA, data, product).
• Experience with Agile tools such as Jira, Confluence