Director - SAP IS-U SME

17+ years overall experience, with deep specialization in SAP for Utilities

Location: Remote (Travel as needed to customer location)

Role Summary

SAP IS-U Solutions Architect Director to join the SAP Service Line with 15+ years of experience with Strong background in the Utilities industry as an SAP ISU solutions Architect to lead the overall integrated solution design and implementation across all workstreams for the Build, Testing, and Deploy phase.

Responsibilities:

• Provide expertise in SAP IS-U (Industry Solution for Utilities) industry best practices
• Provide Utilities Industry best practices related to design and implementation of integrated SAP IS-U/CIS solutions
• Working directly with Functional Leads, integrated design and implementation responsibility for related Back-Office (FICA, Billing, DM/AMI, Exceptions Management) and Front Office (Service, Sales)
• Lead solution scope and execution of Conference Room Pilots (CRP) within Build Phase
• Solution oversight of design/implementation of 3rd party integrated solutions critical to client’s business operations
• Solution governance of key non-SAP solutions and providers critical to integrated solutions (SEW, TRC (GSX) & PayGo)
• Solution oversite/advisement to Cutover workstream related to best practice for Cutover approach, Dress Rehearsal, and Operational Readiness Testing (Bill Compare, Financial data reconciliation approach)
• Solution oversite/advisement to the Data Conversion workstream related to functional best practices for data conversion and reconciliation approach
• Solution oversite/advisement to the Testing workstream related to functional best practices for testing scope, test scenario/case creation and SIT/UAT execution approach
• Solution oversite/advisement to the Business Integration (OCM) workstream related to functional change impacts and training approach
• Solution oversite/advisement to the Technical workstream related to functional requirements/inputs for integrated environment landscape, performance testing, and Build (development) execution.
• Collaborate with cross-functional teams to ensure the successful deployment of integrated solutions.
• Conduct regular system audits and performance reviews to identify and address potential issues.
• Mentor and guide junior team members to foster a culture of continuous learning and improvement.
• Facilitate team and client facing workshops to enhance total project team capabilities and knowledge.

Required Qualifications:

• 15+ years of hands-on experience in SAP IS-U implementations, including modules such as Billing, FICA, Device Management (DM/AMI), Customer Service, and Work Management.
• Deep understanding of SAP ECC and S/4 HANA Utilities, including integration with third-party systems like SEW, TRC (GSX), and PayGo
• Proficiency in solution architecture, including blueprinting, configuration, testing (SIT/UAT), and deployment phases.
• Experience with cutover planning, dress rehearsals, and operational readiness testing (e.g., bill compare, financial reconciliation).
• Proven ability to lead cross-functional teams across Build, Test, and Deploy phases, including oversight of OCM, Data Conversion, and Technical workstreams.
• Experience conducting and managing Conference Room Pilots (CRPs) and workshops for solution validation.
• Strong governance skills for non-SAP solutions and vendor management.
• In-depth knowledge of utilities industry best practices, especially in customer information systems (CIS) and SAP IS-U.
• Familiarity with regulatory and compliance requirements in the utilities sector.
• Excellent stakeholder management and communication skills to liaise with business users, IT teams, and external vendors.

SAP Utilities Domain Leadership

• Provide deep functional and technical expertise across utilities modules such as:
• SAP IS-U (FICA, Billing, Device Management, IDE, Work Management)
• SAP S/4HANA Utilities (including SAP Utilities Core, BRIM where applicable)
• Integration with SAP FI/CO, MM, PM, and CRM/C4C
• Advise clients on industry best practices, regulatory considerations, and emerging trends in the utilities sector

Integration & Technical Oversight

• Design and govern integrations with:
• AMI/MDM systems
• CIS, OMS, GIS, and third-party billing platforms
• SAP BTP, PI/PO, CPI, APIs, and event-based architectures
• Guide technical teams on custom developments, enhancements, and performance optimization