The Supervisor of Enterprise System Services is a key leadership role within the Infrastructure Services Department, responsible for overseeing the design, implementation and management of enterprise-level systems across Windows Server, Red Hat Enterprise Linux (RHEL), Microsoft 365 and Azure Cloud Environments. This position requires a balance of deep technical expertise, a proven track record of success in mapping out and delivering on numerous strategic initiatives, overseeing highly performant teams, as well as driving operational excellence and continuous innovation across the organization s technology platforms.
What we offer you:
- Hybrid work environment (2 days/week onsite)
- Relocation
- Competitive compensation with a base salary + performance bonus
- Robust benefits package, including:
- Enhanced 401(k) and financial planning support
- Tuition reimbursement and professional development
- Wellness programs, including an onsite gym
- Free coffee at our onsite caf
- Flexible work hours
- Employee Business Networks
A stable, mission-driven workplace where your impact truly matters
How you will make an Impact
- Monitor and manage team workload, balancing immediate operational needs with long-term project goals. Projects are to be managed from concept to completion, ensuring delivery on time, within scope and on budget.
- Define, track and report on Key Performance Indicators (KPIs) for service delivery, system performance operational efficiency.
- Ensure high availability, performance and scalability across hybrid environments spanning on-premises and cloud infrastructure, addressing issues and implementing improvements as needed, covering Windows Server, Red Hat Enterprise Linux, Microsoft 365 and Azure Cloud platforms.
- Drive automation initiatives to streamline operations, reduce manual effort, and enhance system reliability.
- Identity emerging technologies and develop strategies to modernize and future-proof the Enterprise Infrastructure, fostering growth in areas of technical proficiency, problem-solving and leadership skills.
- Partner with IT leadership to align infrastructure capabilities with organizational goals and digital strategy.
- Demonstrate sound critical thinking by analyzing and resolving moderate to high infrastructure-related incidents, providing root cause analysis (RCA) and documented resolution steps.
- Champion process improvements that enhance system reliability, performance and sustainability, enhancing/creating documentation as appropriate.
What we are looking for
- Bachelor s degree in Information Technology, Computer Science or a related field, or equivalent work experience.
- 8+ years of progressively responsible experience in Enterprise Infrastructure technologies, including at least 3 years in a leadership or managerial capacity.
- Advanced knowledge of Windows Server 2019+ (Active Directory, Group Policy, clustering, etc.), and/or Red Hat Enterprise Linux 8+ (CLI, IAM, Storage Management, Ansible)
- Strong experience with Microsoft 365 administration and Azure Cloud architecture (IaaS, PaaS, identity management, cost optimization).
- Proven success implementing automation frameworks (e.g. PowerShell, Ansible, Terraform, Azure Automation).
- Solid understanding of networking, virtualization and security best practices.
- Demonstrated ability to lead high-performing teams and manage complex technical projects.
- Strong communication, problem-solving and stakeholder management skills
- Experience managing budgets, timelines, hardware/software lifecycle and performance metrics.
- Forward-thinking, innovative mindset focused on continuous improvement.
This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).
The expected salary range for this position is $130,000 - $175,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.
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