Job DescriptionHome Lending Data & Analytics provides data-driven insights to support strategic and operational decisions across the Home Lending business. The team values collaboration, technical expertise, and a commitment to delivering high-quality, next-level analytical solutions.
As an Vice President, Data Visualizaton Manager within the Consumer & Community Banking's Home Lending line of business, you will define and deliver the group's strategy and goals. In this leadership role, you will oversee the Business Intelligence team, guiding the design and development of data visualizations and reports that support business objectives. You will manage resources, set priorities, and foster professional growth within the team. Additionally, you will collaborate with stakeholders and utilize a range of analytics tools, including AI/ML solutions, to deliver clear, actionable insights.
Job Responsibilities:- Lead and manage the BI team in developing, testing, and producing analytical and operational reports using a collection of BI tools, including Snowflake, SQL, Tableau, Power BI, ThoughtSpot, and similar platforms.
- Oversee the transformation of complex data into visualizations that support decision-making and business strategy.
- Drive the integration of AI/ML solutions into reporting and analytics processes to enhance insights, automation, and predictive capabilities.
- Manage and optimize the suite of BI tools to ensure effective, secure, and scalable analytics solutions.
- Ensure all reporting adheres to technology architecture standards, risk management, security, and data management policies.
- Collaborate with business and technology teams to gather requirements and deliver effective solutions.
- Review reports independently and provide analytical recommendations to drive business outcomes.
- Contribute to the continuous improvement of reporting processes and visualization standards.
- Mentor and develop team members, fostering a culture of learning and innovation.
Required Qualifications, Capabilities, and Skills:- At least 3 years of experience managing people, including direct reports.
- Demonstrated ability to design and implement strategy that advances the BI team's capabilities and positions the team for future success.
- Minimum 5 years of development experience with SQL and Snowflake.
- Minimum 5 years of experience designing dashboards with Power BI and Tableau.
- At least 1 year of experience with Alteryx for business intelligence.
- At least 2 years of project management experience, including team leadership.
- Experience with AWS (Athena, S3, Quicksight) and Databricks for data processing and analytics.
- Experience utilizing Large Language Models (LLMs) for data analysis and automation.
- Experience reviewing technical specifications and supporting compliance operations testing/production.
- Strong decision-making skills, with the ability to identify issues, propose solutions, and implement changes.
Preferred Qualifications, Capabilities, and Skills:- Familiarity with SharePoint and JIRA.
- Knowledge of Home Lending business processes and regulatory requirements.
- Demonstrated leadership experience, including guiding and mentoring team members.
- Strong written and verbal communication skills.
- Effective time management and prioritization abilities.
- Ability to work independently and collaboratively.
- Experience designing solutions that consider downstream impacts and can be reused across multiple clients.
About UsChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
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