Vending Systems Configuration Specialist L2

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

The Vending Systems Configuration Specialist L2 assists with physical and backend configuration tasks for vending machines and lockers prior to customer site deployment. This warehouse-based role supports the preparation of machines to meet customer-specific operational requirements under established processes and guidance. The role requires adaptability and a willingness to learn, as customer specifications and requests may vary. The ideal candidate demonstrates strong attention to detail, developing technical aptitude, and the ability to follow documented procedures while collaborating closely with more senior team members.

Responsibilities & Tasks

Assist in configuring vending machines and lockers using Cribmaster software and backend systems, following documented configuration standards and work instructions.

Support the setup of planograms, customer profiles, and inventory settings based on predefined customer requirements.

Perform basic setup and testing of badge reader systems, authentication methods, and access control configurations under guidance.

Assist with configuring networking equipment and connectivity to support customer roster management and reporting.

Execute pre-deployment testing checklists to validate machine functionality prior to customer site delivery, escalating issues as needed.

Accurately document configuration activities and assist in generating vending machine reporting.

Collaborate with operations and customer support team members to identify recurring issues and support continuous improvement initiatives.

Experience, Skills and Qualifications Required

1-3 years of experience in warehouse operations, technical support, equipment configuration, or a related entry-level role

Strong attention to detail and ability to follow standard operating procedures and checklists

Basic organizational and time-management skills with the ability to manage multiple tasks in a structured environment

Demonstrated technical aptitude and willingness to learn new systems and tools

Comfort working in a dynamic environment with changing priorities under supervision

Clear written and verbal communication skills

Preferred Qualifications

Exposure to Cribmaster software or similar inventory/vending management systems

Familiarity with vending machines, lockers, or automated equipment in a warehouse or operations environment

Basic understanding of badge readers, access control systems, or authentication technologies

Introductory experience with networking equipment or device connectivity (e.g., cabling, basic device setup)

Background in warehouse operations, supply chain, logistics, or technical support roles

Exposure to inventory management concepts or planogram execution

Work Environment

This position is performed onsite at our Kent warehouse facility.

The warehouse environment includes concrete floors, moderate noise, and varying temperatures depending on the season.

Employees may be exposed to dust, packaging, and shipping materials during daily tasks.

All employees are expected to follow safety protocols and use PPE when required.

Physical Requirements

Ability to stand and walk for extended periods during shifts.

Regularly lift, carry, or move items weighing up to 25 pounds, with occasional lifting up to 50 pounds with assistance.

Frequent bending, reaching, and handling of equipment and packages.

Ability to safely operate carts, pallet jacks, and related warehouse equipment.

Compensation

Estimated Pay Range: $19.58 - $27.00 USD

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.